4 Replies Latest reply: May 5, 2012 10:30 AM by lamchops1020
lamchops1020 Level 1 (5 points)

On iTunes, what is the "other" for the usage on the iphone displayed on the bottom of iTunes. I have a 16G iphone 4, and 8.6G is being filled up as "Other". I am currently running out of room and was wondering why the "other" is using so much of my space on my iPhone. Thanks!


iPhone 4, iOS 5.1
  • Jim VanLeeuwen Level 6 (18,825 points)

    The "other" represents data that iTunes can't recognize.  A small amount of other (a few hundred MBs) is normal.  Anything much over a GB represents corrupted data caused by an interrupted sync or some other glitch.  The cure for your problem is to restore your iPhone from the iTunes backup file.  Find restore instructions here: 

    http://support.apple.com/kb/HT1414

  • lamchops1020 Level 1 (5 points)

    Thank you for your help with this problem! I was thinking of restoring everything but I was wondering if i could back up some of my things such as my text messages, and data from applications.. I attempted this but using back up icloud but not sure if it worked or worked at all.

  • Jim VanLeeuwen Level 6 (18,825 points)

    It should work.  "Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes."

     

    If you're not sure, this explains how to backup using both iTunes and iCloud:  http://support.apple.com/kb/HT1766

  • lamchops1020 Level 1 (5 points)

    Oh okay, so pretty much the only way to resolve this problem is to restore my iphone4?