9 Replies Latest reply: Jan 7, 2015 7:39 PM by myhu
-Lotus- Level 1 Level 1 (0 points)

I cannot open any of facebook.com. But it works well on other computers or iphones.

 

It says: Safari can't open the page "http://www.facebook.com/" because the server ehere this page isn't responding.


MacBook, Mac OS X (10.6.8)
  • Carolyn Samit Level 10 Level 10 (95,985 points)

    Hi...

     

    Go to your Safari menu bar top of your screen, click Safari > Preferences then select the Security tab.

     

    Click Show Cookies

     

    Then click Remove All > Done

     

    Now back to the menu bar, click Safari > Empty Cache

     

    Quit then relaunch Safari to test.

  • -Lotus- Level 1 Level 1 (0 points)

    Sorry, it dosen't work. T T

  • Linc Davis Level 10 Level 10 (155,800 points)

    Launch the Network Utility application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Network Utility in the page that opens.

     

    Step 1

     

    Select the Lookup tab and enter

     

    www.facebook.com

     

    in the address field. Press return. Post the output – the text, please, not a screenshot.

     

    Step 2

     

    Select the Ping tab and do the same.

  • -Lotus- Level 1 Level 1 (0 points)

    ; <<>> DiG 9.6-ESV-R4-P3 <<>> www.facebook.com +multiline +nocomments +nocmd +noquestion +nostats +search

    ;; global options: +cmd

    www.facebook.com.          22768 IN A 203.98.7.65

    www.facebook.com.          424 IN NS glb1.facebook.com.

    www.facebook.com.          424 IN NS glb2.facebook.com.

    glb1.facebook.com.          1080 IN          A 69.171.239.10

    glb2.facebook.com.          1080 IN          A 69.171.255.10

     

    ---------------------------------

     

    PING www.facebook.com (203.98.7.65): 56 data bytes

    Request timeout for icmp_seq 0

    Request timeout for icmp_seq 1

    Request timeout for icmp_seq 2

    Request timeout for icmp_seq 3

    Request timeout for icmp_seq 4

    Request timeout for icmp_seq 5

    Request timeout for icmp_seq 6

    Request timeout for icmp_seq 7

    Request timeout for icmp_seq 8

     

    --- www.facebook.com ping statistics ---

    10 packets transmitted, 0 packets received, 100.0% packet loss

  • Linc Davis Level 10 Level 10 (155,800 points)

    Your DNS server is returning incorrect results, either because it's located in mainland China or because it's been contaminated by false results coming from there.

     

    Select  ▹ System Preferences ▹ Network ▹ Advanced ▹ DNS. Under DNS Servers you should have one or more numerical addresses, such as “192.168.1.1” or “10.0.0.1”. What are those addresses?

  • -Lotus- Level 1 Level 1 (0 points)

    OH! I'm in Japan now, but when i was traveling in China, i have set the DNS and haven't cancel it.

    It's my fault and thanks a lot!

  • Chiqui96 Level 1 Level 1 (0 points)

    Hi I am in USA and this is happening to me also I cannot open any of facebook.com. But it works well on other computers or iphones.  what do I have to do to reset DNS?

  • Chiqui96 Level 1 Level 1 (0 points)

    My DNS numbers are 75.75.75.75 and 75.75.76.76 it does not let me delete them? I don't think they are correct ones.

  • myhu Level 1 Level 1 (0 points)

    I have the same problem!!! Please help me!
    Lookup has started…

     

    Trying "www.facebook.com"

    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 14301

    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

     

    ;; QUESTION SECTION:

    ;www.facebook.com. IN ANY

     

    ;; ANSWER SECTION:

    www.facebook.com. 5 IN CNAME star.c10r.facebook.com.

     

    Received 58 bytes from 192.168.1.254#53 in 47 ms

     

     

    PING www.facebook.com (69.171.234.37): 56 data bytes

    Request timeout for icmp_seq 0

    Request timeout for icmp_seq 1

    Request timeout for icmp_seq 2

    Request timeout for icmp_seq 3

    Request timeout for icmp_seq 4

    Request timeout for icmp_seq 5

    Request timeout for icmp_seq 6

    Request timeout for icmp_seq 7

    Request timeout for icmp_seq 8

     

    --- www.facebook.com ping statistics ---

    10 packets transmitted, 0 packets received, 100.0% packet loss