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Macbook Pro Virus?

My Macbook Pro has been not updating, crashing applications, and force restarting. The problem has finally showed itself this morning. Finder crashed and when I tried to open it, I got a " Cannot open because file or application does not have a back up on time machine, and it is corrupted or incomplete (null)

MacBook Pro (15-inch Early 2011), Mac OS X (10.7.2)

Posted on May 5, 2012 7:19 AM

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9 replies

May 6, 2012 1:49 AM in response to ihearturple

I do not follow:

Was the Recovery Disk not there?

Did the Recovery Disk not start?

Did the Recovery Disk start, but you could not complete the reinstall of MacOS?

What was the error message?

Do following thing first, assuming you can start the Recovery Disk:

Start while holding the Alt(option) key: choose the Recovery Disk and then choose Disk Utility,

in Disk Utility choose your HDD and click "repair" button.

What is the result?

May 6, 2012 9:51 AM in response to ihearturple

I repaired the hard drive and it didnt help.


What does that mean? Did the repair fail, or was it successful, but the problem has continued?


In Disk Utility, select the drive (not the volume underneath it) and look for S.M.A.R.T. Status at the bottom of the window. What does it say?


User uploaded file

Unfortunatley I do not have backups


It's possible you may learn why they're important here, but let's see if you can get it backed up. Get an external hard drive of the same size as your internal drive (mine is 500 GB, as you can see from the Disk Utility screenshot above). Connect it to the computer while Disk Utility is open. Select the internal drive, then select the Restore tab. Drag the external drive from the left-hand list to the Destination field and click Restore. This should clone the internal drive to the external, though it could fail if the drive is too badly damaged.

May 6, 2012 5:13 PM in response to ihearturple

Then there is likely something wrong that Disk Utility cannot fix, and note that a drive can easily be failing while the SMART status still says verified. (SMART status technology can only keep track of some things that can go wrong, not everything.)


I would highly recommend creating a minimum of one backup (two or more would be better), using the technique I mentioned above, before doing anything else. Then you can try getting a copy of DiskWarrior and try repairing with that. If that fails, or if you don't want to spend the money, you could wipe the hard drive, reinstall the system and your apps, and import your data from the backup. And if that final technique fails to work, the drive is failing and should be replaced.

Macbook Pro Virus?

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