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Boot Camp 4.0.1 / Can't download Windows Support Software because of a network problem.

3491 Views 1 Reply Latest reply: May 5, 2012 8:30 AM by The hatter RSS
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May 5, 2012 7:26 AM

This really isn't a question as I finally found a solution to my problem.

While attempting to use Boot Camp Assistant for Boot Camp 4.0.1 on a 2011 iMac I could not get past the error message:

 

"CAN'T DOWNLOAD WINDOWS SUPPORT SOFTWARE BECAUSE OF A NETWORK PROBLEM"

 

After spending hours in forums and following links in Goodle searches I finally stumbled upon a link in Ask.com that solved the problem.

 

http://macs.about.com/od/bootcamp/ss/Using-Boot-Camp-Assistant-To-Install-Window s-On-Your-Mac.htm

 

Boot Camp assistant tells you that you can perform multiple tasks indicating that you can download the support software and install Windows from the same screeen.

 

http://0.tqn.com/d/macs/1/0/j/N/-/-/selecttask500x350.png

 

But you can't. At least I couldn't on my iMac. This article tells you to choose only one option at a time and that was the solution for me.

Doesn't seem logical but it worked.

The support software download is massive and takes a long time. I set my machine to never put hard drive to sleep and I went to bed. In the morning the software was downloaded and iMac was asking for a disc to burn it to.

 

Hope this helps some of you get past this annoying glitch.

iMac, Mac OS X (10.7.3)

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