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Serial number gone

248 Views 1 Reply Latest reply: May 5, 2012 8:05 AM by léonie RSS
tarynfromhimrod Calculating status...
Currently Being Moderated
May 5, 2012 8:00 AM

I thought I had downloaded Aperture from the app store about 4 years ago. Have moved twice since, so even if I did have packaging, it is gone! Then had problems with my hard drive -took it to the Apple store in Rochester NY last fall. Since then I have not been able to open Aperture because it asks for the serial number. Should I just buy the new version?

MacBook Pro, Mac OS X (10.5.7)
  • léonie Level 8 Level 8 (46,350 points)
    Currently Being Moderated
    May 5, 2012 8:05 AM (in response to tarynfromhimrod)

    If you bought Aperture online, you should have received an email with the serial number - search your mail box. If you bought a boxed retail version the serial number is inside that box.

    If you cannot find it, contact Apple; see this support article:

         Pro Application Replacement Serial Numbers:http://support.apple.com/kb/HT1861

     

    Regards

    Léonie

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