8 Replies Latest reply: May 5, 2012 12:56 PM by Cattus Thraex
hereagn Level 1 (0 points)

tried to reinstall disc 1 on macbook but says it cant, still have blue screen and spinning wheel


MacBook
  • Soto Level 3 (650 points)

    going to need more info...what did you do to get to this point?  what are you trying to do?

  • hereagn Level 1 (0 points)

    turned off laptop last nite then this morning got blue screen apple , spinning wheel, so i tried to install disc 1 and it takes but at end says didnt install, should i install in certain place ? do i install to UPGRADE MAC OS X  or ERASE AND INSTALL or ARCHIVE AND INSTALL

  • Soto Level 3 (650 points)

    again, i dont understand what yu mean blue screen apple.  what kind of laptop is it, you were powering up after a shut down when this happened?  and it stays frozen with a spinning wheel?  correct?

  • hereagn Level 1 (0 points)

    MACBOOK.. 2008

    EVERYTHING WAS FINE BUT STUCK ON SCREEN WITH APPLE LOGO AND WHEEL SPINNING. LETS ME TRY TO INSTALL DISC 1 BUT AT END SAYS IT DIDNT INSTALL IT..CAN NOT LOG ONTO LAPTOP UNLESS I FIX THIS FIRST

  • Soto Level 3 (650 points)

    Your Caps Lock seems to be broken as well...  don't get mad when people try to help you, especially when the information you are giving is ....very little.

     

    try this:

     

    Resetting PRAM and NVRAM

    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.
  • hereagn Level 1 (0 points)

    NOT YELLING, IT OUR OLD PC...LOL WHY WOULD I GET MAD WHEN I NEED HELP. DONT MAKE NO SENSE

  • Soto Level 3 (650 points)

    did you try the above?

  • Cattus Thraex Level 4 (1,715 points)

    Do not use capitals, they are tiresome and equivalent of shouting at us.

    You seem to have a dying disk, if your description is correct. did you try resetting PRAM and NVRAM as suggested, this may work, if the disk is good. This would be more useful. Believe me, people here want to help, provided you offer correct and realiable info.