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I need to reset my administrative password.  I've followed the directions but it gives me a log in screen needing the password I don't remember. What am I doing wrong?

170 Views 3 Replies Latest reply: May 5, 2012 1:48 PM by noondaywitch RSS
sharon6096 Calculating status...
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May 5, 2012 1:22 PM

I tried resetting my password based on the help menu, i.e. I inserted the Mac OS X Install DVD, hit restart, listened for tone, held down shift C, then I got a log in screen which required the same password I don't know.  Should I let the installer disk open, hit install and then will I get an option to reset without the reinstall replacing everything?  Help please..thank you. Sharon

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8)

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