3 Replies Latest reply: May 5, 2012 1:48 PM by noondaywitch
sharon6096 Level 1 Level 1 (0 points)

I tried resetting my password based on the help menu, i.e. I inserted the Mac OS X Install DVD, hit restart, listened for tone, held down shift C, then I got a log in screen which required the same password I don't know.  Should I let the installer disk open, hit install and then will I get an option to reset without the reinstall replacing everything?  Help please..thank you. Sharon


MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8)