Previous 1 2 3 4 Next 45 Replies Latest reply: Sep 15, 2012 12:40 PM by Micmacuto
HussainAbbas Level 1 Level 1

Hi, this proplem happen to me alot ... Any1knows a fix? Cuz apple seems to lazy to create a fix ... Seems like they think of it as a normal proplem .. But they dont know that many many many people start to hate the apple products because of it ... Please help me as fast as you can cuz irealy start to hate my New iPad..

iOS 5.1
Solved by shiftlocked on May 6, 2012 11:23 AM Solved

If you have tried all the steps above including downloading the file from apple and restoring via itunes with that file then the only suggestion left is to call apple.

Reply by shiftlocked on May 6, 2012 10:37 AM Helpful

Earlier you said "And he have a jailbreak so he should have this proplem not me .."


The only thing you can really try now is.


Do a backup

Wipe the iPad clean with a factory restore.  I'd suggest getting the firmware direct from Apple and restoring from that file.

Once restored from downloaded Firmware login and download an app and see what happens.  Make sure you setup as NEW IPAD not a restore


If you are restoring from a Backup you will be restoring any issues that you have. 


A few other suggestions

Download a FREE APP from the App store on the iPad.  See if this helps as it validates the password.


Another good guide ad

Reply by Coppertiger on May 7, 2012 8:23 AM Helpful

Yes, syncing information is shared - if the code is written and executed differently (it is) it will cause problems for you. Have seperate user accounts on your pc and separate libraries.  Share your libraries on a home network (not the iTunes homesharing).  It might also be a good idea to limit the number of Apps open at any one time on your ipad - double tap the home button, press on any App icon until it wriggles, then use the little red'-' in the corner to close it down.  doing this when browsing or playing games will certainly help.  if you have icloud backup turned on and also are syncing over cellular data this will also put high demands on your ioS and lead to memory drainage.

In an ideal world it would be better if he had his own PC and any songs etc you want to share you share by using a usb stick to transfer them., scanning for viruses etc when uploading them to your machine.

Apps written for jailbroken devices are specifically written for the way they execute and make various function calls to the iOS - dont use them - it is probably this that caused your problem in the first place.

If you have the time - set up your PC's or user accounts to keep them seperate - compare your Apps list in iTunes libraries.  Delete any in your library that came from his.  Using the Library menu page in iTunes will allow you to permanently delete them from your user account library - I would also recommend permanently deleting them from the recycle bin if that is where they end up.

Since you did a full factory restore using a fresh download of the iOS everything has been ok you say?  But if you continue to share apps and syncs/backups - or syncs icloud etc with each other by sharing authorised devices in your account settings - your problems are almost certain to reappear.

You now seem to have (with Shiftlocked's help on reinstalling your iOS) a working pad again, you have spent a lot of time sorting your problems out and much time gained from others help - it would be a shame to waste all that time would it not.

Best regards and hope you have a happy ipadding from here. Nick

All replies

  • Coppertiger Level 2 Level 2

    Any chance you could tell someone - exactly what problem or problems you are experiencing? Is it with downlaoading Apps\installing Apps, apps quiting unexpectedly\failing to load - or with a particular App when others are ok.

    regrads, Ct

  • Limnos Level 9 Level 9

    So far I have read a lot of complaining and absolutely nothing about what the problem actually is.  We could help you 'as fast as we can' if you would tell us that.  Something to do with an iPad, and possibly apps on an iPad.

  • Johnathan Burger Level 6 Level 6

    Return it immediately.

  • HussainAbbas Level 1 Level 1

    xD sorry i forgot to write it.... My proplem is that my apps closes whenever i open them ... All my apps have same proplem ... This happen to me everyday ... I realy got bored from it... Please help :)

  • HussainAbbas Level 1 Level 1

    And I tried everything i found on the apple support section except deleting my apps .. Cuz i wont delete all my apps for this proplem ... I already formatted it 2 times in two weeks becuase of this proplrm ... It realy got to my nerve... Please help me fixing it..

  • Coppertiger Level 2 Level 2

    Can you confirm that the factory installed Apps, ie mail, contacts, calendars, Photobooth, Camera etc are working normally?

  • HussainAbbas Level 1 Level 1

    Yes all orginal apps work fine..

  • Diavonex Level 9 Level 9

    Download any free app. Launch the free app to unfreeze all frozen apps.

  • HussainAbbas Level 1 Level 1

    It didnt work. ... I tried all the apple support suggostions and wont work

  • Coppertiger Level 2 Level 2

    If you have a backup in icloud - delete it using Settings\icloud\Storage and backup.  once done turn off Backup to icloud.

    Open iTunes - connect by cable - allow any sync to finish.  Under the main menu navigate to Edit\Preferences  click on the Devices tab. Check that <Prevent ipods, iPhones and ipads, syncing automatically> is ticked.  Click any device backups appearring and delete them.  Then click on Reset Sync history at the bottom of this page.

    On your iPad navigate to Settings\General\Reset - first click on Reset Home page, then after it finishes click on reset All settings.

    Close the Advanced tab and dialogues in iTunes.

    On your iPad navigate to Settings\General\restrictions - disable restrictions.

    In Settings\Notifications remove any non factory default Apps from the notification centre.

    Next navigate to Settings\Usage\Storage and tap on Show All Apps- tell me what the total storage is given at the top of the page (and also your device size eg 16\64 Gb).  Have a look through the list and see if there are any with over say 500mb of data.

    The reason I ask is because with the backups deleted I would suggest unsyncing and deleting all backup data associated with the Apps - unless there are some games for instance whose progress you really do not want to lose.

    I think you have a memory limit input/output lock that is now blocking further App activity.

    Unless we can pinpoint the App causing the trouble  - checking crash logs may help pinpoint the offending app though with all apps crashing it may be a case rof working backwards to find the one that first caused the error and working from there.

    Come back with the info I have asked for - then we can have a look at the logs - in the meantime dont initiate any syncing or backups or try to download or run anything other than your factory Apps.

    Regards, Ct

  • HussainAbbas Level 1 Level 1

    When i want to delete my iCloud backup it says keep files on my iPad or delete em ... What i should do?

  • Coppertiger Level 2 Level 2

    Keep files on ipad

  • HussainAbbas Level 1 Level 1

    1st thanks for trying to help me step by step ;) thank you so much

    2nd;; I have total storage 18.1GB available and 9.7GB used... (my iPad is 32 GB) .. And. I have 3 games over 500 mb ,,, one of them is 1.1gb and the other is 872Mb and 842Mb

    3rd;;; where can I see the Crash Logs ...?????


    That's all ..

    And thakns aging, I hope I didn't waste your time

  • Coppertiger Level 2 Level 2

    You are not wasting my time - quite the opposite - my day job is quite boring and this gives me a chance to exercise the brain cells :D

    Crash logs - do you have PC or Mac that you connect to iTunes through - PC I am familiar with, Mac will mean reserching as we go - but I have the time.

    In the data storage section that gives the application sizes, if you tap each one it should take you to a second page showing the amount of stored data for each - what are the data sizes for the large apps you give in your last post.

    Then go to Settings\general\About - tap on diagnostics and usage in the bottom section - then on Diagnosics and Usage on next page.

    The majority of the logs will end .Metriclog, its the others I am interested in - the ones that reference crashes or low memory or springboard.  (Dates of each log are given in year-month-Day-Time format) Carefully check through and give the date these others first appeared that associate with your problem by date.  we can then use this date (dates) to look on the logs on your PC/Mac.

    one other thing - are any of the games you play - online interactive multiplayer?  If so, which?

    if played through a particular browser such as Safari - go to Settings\Safari (or whichever browser you use) and clear History\Cookies\ and usage data.

    Then go to iTunes on your PC - Select Library from left had pane and then Apps - in bottom bar click on Check for available updates - are any updates pending - if so download them to your PC, but dont sync to your ipad just yet.


    Regards, Ct

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