11 Replies Latest reply: May 6, 2012 9:37 PM by wiclee
theplaya189 Level 1 Level 1 (0 points)

hello,

 

     This problem has been going on for months now, and i'm sick of it.  everytime i start up itunes and try to access the store.  it just loads, and loads and loads.  it makes no head-way.  ive tried every tip you can think of.  ive checked my internet connection, turned off my firewalls, checked my dns, checked my proxy.  i even ran diagnostics and here is the result

 

DNS Servers:

 

Active Connection:LAN Connection
Connected:Yes
Online:Yes
Using Modem:No
Using LAN:Yes
Using Proxy:No

 

Firewall Information

 

Windows Firewall is on.

iTunes is NOT enabled in Windows Firewall.

 

Connection attempt to Apple web site was unsuccessful.

The network connection timed out.

Basic connection to the store failed.

The network connection timed out.

Connection attempt to Gracenote server was successful.

The network connection timed out.

iTunes has never successfully accessed the iTunes Store.

 

it says itunes is not enabled.  so i went to enable, and it is.  so what the heck?