9 Replies Latest reply: May 13, 2012 2:28 AM by Roger Wilmut1
sprocket003 Level 1 (0 points)

I am hosting my mp3s on Wordpress.com (previously tried archive.org too). I created a Feedburner feed, all the iTunes tags and so forth, and the feed looks fine and the posts link to the mp3 files. Yet when I submit the Feedburner feed to iTunes it comes back saying that my episodes are hosted on a server which doesn't support byte-range requests.

 

Has anyone encountered this problem when using Wordpress.com and Feedburner? Thanks!


MacBook, Mac OS X (10.7.3)
  • Robert Walch Level 4 (1,705 points)

    This is a common issue.

     

    You need to host your files on a hosting provider that supports Podcasting specifically - and that means ones that support byte-range requests.

     

    Please check out - http://www.libsyn.com

     

    Regards,

     

    Rob Walch

    podCast411

    libsyn.com

  • sprocket003 Level 1 (0 points)

    Does this mean that you know Wordpress.com does not support byte-range requests?

  • Robert Walch Level 4 (1,705 points)

    http://core.trac.wordpress.org/ticket/15552

     

    Here is some info I found on this.

     

    You will need to ask the folks at Wordpress.com for an official answer. 

     

    I just know we get many people signing up because of the Byte-Range request issue.  Which we fully support.

     

     

    Rob W

    podCast411

    libsyn.com

  • iCrizzo Level 3 (840 points)

    Try hosting your files on Blip.tv they have a free account or you can upgrade to Pro for $8 a month if you need more storage. Blip is not just for videos, I use Blip and it works great.

  • Robert Walch Level 4 (1,705 points)

    Blip.tv no longer supports Audio podcasts.

     

    They sent out notice to their users back in the fall that audio podcasters needed to find another host.

     

    They just want video shows.

     

    Rob W

  • Robert Walch Level 4 (1,705 points)

    Here is the message Blip.tv sent out to Audio podcasters.

     

    ======

     

    At blip.tv we’re focused on being the best home for high quality, original, episodic, video web series. To that end, we have focused on making our upload process as easy and fool-proof as possible. For a number of years we’ve permitted the upload of non-video formats, but beginning December 13th, 2011 we will be turning off the ability to upload all audio-only formats, including MP3.

    Pro accounts will still have the ability to create MP3 conversions from their source video files, but direct MP3 uploads will no longer be allowed. If you are uploading an audio only podcast, we strongly recommend using a more appropriate platform such as Libsyn or Podbean. By next week at the latest, we will begin offering an option in your Dashboard to re-direct your current feed to a new location. This will allow iTunes to move your subscribers over to your new feed and host automatically.

    Thank you,
    blip.tv

    ===========

  • DeBenedictis Level 1 (0 points)

    Hi,

    I had this problem with a podcast hosted at WPengine.com and using the PowerPress plugin.

     

    I discovered that turning off the stats (Blubrry and PodTrac) allowed me to submit the podcast.

    I'm guessing that the check Apple does to confirm support for Byte-Range support does not

    understand the redirects used by the stats services.

     

    Robert

  • Hetfield7782 Level 1 (0 points)

    i've been getting the "byte range request" error too.  i'm going from dropbox>tumblr>feedburner.

     

    which one of these links in the chain is the problem and why is that way?  is there a setting in one of those i can change?  i know about libsyn but i'd rather not have to pay to host the feed.  help?

  • Roger Wilmut1 Level 9 (75,139 points)

    From what I understand the problem lies with the server hosting the media files (not the feed), because it needs to be able to handle requests for part of the file. This would suggest DropBox; so unless you can persuade them to provide this facility you will need to find another hosting service that can.