3 Replies Latest reply: May 6, 2012 12:53 PM by Leanne35
Leanne35 Level 1 (0 points)

Our paper train app game is frozen plus 2others why is this happening

iPad, iOS 5.1
  • King_Penguin Level 10 (117,095 points)

    Have you tried closing the game completely and seeing if it works ok when you re-open it ? From the home screen (i.e. not with the Paper Train game 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Paper Train game to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Demo Level 10 (87,965 points)

    Quit all apps and the restart the iPad and then try the games again.


    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


    Try this if quitting all apps doesn't help.


    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Leanne35 Level 1 (0 points)

    thank you so far this has worked