8 Replies Latest reply: May 9, 2012 12:23 PM by mickeee
OLEJER Level 1 Level 1

my wireless mouse cycles on and off - when it goes off i click-pause and it is back on only to go off again in a very short period (10-20 sec) of time  new batteries.  unit is less than 2 yrs old


Mac Pro, Mac OS X (10.6.8)
Solved by captfred on May 9, 2012 6:48 AM Solved

Just click these links for instructions.

 

SMC

 

http://support.apple.com/kb/HT3964

 

Pram

 

http://support.apple.com/kb/ht1379

  • Barry Hemphill Level 8 Level 8
    expertise.peripherals
    Peripherals

    Hello:

     

    Try resetting the PRAM and SMC.  Also, make the mouse a favorite.

     

    Barry

  • mickeee Level 1 Level 1

    Aaaw, Barry. I know you mean well, but those of us asking simple, yet baffling (to us) questions, have NO CLUE what you mean when you say mysterious things like "zapping pram" and havent the vaguest idea what an "SMC" is. That's why we wandered around here after many frustrating hours of trying to find a sight that can simply say what to do, we came here. Thanks for your suggestions, though!

    Can you suggest a place to go online where people give very simple, detailed explanations of what to do when we are so frustrated with a mouse that won't work. Apple has been no help, maybe you know of such a sight that can explain this in simple terms. Though this may work, my father (olejer) has never seen his PRAM much less know where to find it or what to do with it if he did. In his day, a PRAM was a baby stroller. Come on. Little help here.

    The reason I talked my Dad into a MAC was the amazing support system both from Apple and people like you. Apple has failed him, through this very same technospeak, and he hasn't the time or patience to learn about PRAM. He just want to know what to do, and I thought MAC would be perfect for him.

    Can you suggest a sight or a way to fix that an 80 year old man who is no dummy, but is fairly well lost about this stuff?

    Thanks, Barry. I wish there was a sight that old guys and gals could learn to be geeks in a very simple way. Alas. (HEY WHAT A GOOD IDEA!)

    Let me know!

    Olejer's daughter

  • mickeee Level 1 Level 1

    hey Barry,

    didn't mean to be ungrateful for your response in any way! hope you didn't take it that way, thank you for your help!

  • Barry Hemphill Level 8 Level 8
    expertise.peripherals
    Peripherals

    Hello,

     

    There is really no simple way to explain some things.  I think it might be very helpful to enter things like "reset PRAM" or reset SMC into the search window at the top of the page.  That will point at Apple knowledge base articles and other helpful information.  I type very slowly, so I tend to be brief in my suggestions.

     

    By the by, I am 76, but I have been rattling around technology for a long time.  I enjoy trying to help people solve problems.

     

    Barry

     

    P.S.  I took no offense.... I am not particularly sensitive.

  • captfred Level 7 Level 7

    Just click these links for instructions.

     

    SMC

     

    http://support.apple.com/kb/HT3964

     

    Pram

     

    http://support.apple.com/kb/ht1379

  • OLEJER Level 1 Level 1

    LIKE THE MAN SAID PASSING THE 57TH FLOOR WHEN HE FELL OF THE EMPIRE STATE BUILDING - "SO FAR SO GOOD".

    THANKS ALOT GUYS!!!!!!

  • mickeee Level 1 Level 1

    Thanks Barry, for helping my Dad and I!

  • mickeee Level 1 Level 1

    And thank you Capt Fred!