Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My sound will only work with headphones plugged in when I unplug a red light glows in the socket.

My sound will only work with headphones plugged in when I unplug a red light glows in the socket.

MacBook Pro (13-inch Early 2011)

Posted on May 6, 2012 12:29 PM

Reply
2 replies

May 6, 2012 12:44 PM in response to alexanb1

Plug the headphone in and out of the socket couple of times to turn the digital sound off.


System Preference > Sound


Make sure that the box Mute is not checked.


Reset SMC.


http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

Some sound settings are stored in PRAM.

Reset PRAM.

http://support.apple.com/kb/PH4405

Hope this helps.

May 6, 2012 2:01 PM in response to alexanb1

The red light means the port is still live.


The cause is a little leaf switch that is pushed over by the headphone jack when you insert it. Sometimes these stick.

Try inserting and removing a jack a few (dozen) times.

If that doesn't free it you may attempt to tease it with a slim non-conducting tool (like a plastic toothpick). Ensure the Mac is not only shut down, but unplugged if you try this.


And be careful; the leaf is fragile and it's an expensive bit to get to and replace, in fact on some models it's directly on the logic board.

My sound will only work with headphones plugged in when I unplug a red light glows in the socket.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.