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Why doesn't my iPhone ring sometimes?

How come I can't hear my iPhone ring sometimes? Can I do something to fix this?

iPhone 4S, iOS 5.0.1

Posted on May 6, 2012 3:20 PM

Reply
24 replies

May 23, 2012 10:22 AM in response to Rod LoScalzo

This depends on which tower you're connected to. Specifically, a mobile cell has a fixed capacity for the number of concurrent calls it can handle at a given time. The theoretical upper-bound for GSM is about 8,000 simultaneous connections (voice and data), but, in practice it can be much less, depending on the hardware and local topography (not all channels may be available, for instance).


When you get a call going directly to voicemail, it is generally the result of congestion somewhere on the path between you and the caller. If the network's too busy to establish the call, the caller is routed to voicemail and you get a notification of the voicemail sometime later.


The number of bars on the phone reflects the intensity of the radio signal between the phone and the cell tower. It will not give you any indication about how much of the the tower's call or data capacity is being used. It's not at all uncommon that in emergency situations, large numbers of callers saturate their cells and experience an inability to make or receive calls. Sometimes the capacity is reached in non-emergency situations too.

May 24, 2012 11:15 AM in response to Rod LoScalzo

Yes. It's not a phone problem. It's not even a provider problem per se, in so far as that your provider may be AT&T, but the operator of the cell tower your phone has associated with may very well be someone else entirely. The poster that saw the problem go away after moving to Verizon probably frequented an area served by an over-capacity GSM tower. By switching to Verizon, he switched cellular technology meaning that his phone was connecting to different towers (TDMA ones), and the ones servicing the areas he frequents weren't over-capacity.


These problems tend to go away with time as the network gets updated. AT&T provides an app called "Mark the Spot" where you can report these problems (and "dead zones") and they use the reports to prioritize their upgrades and deployments (and to request same from third parties).

May 27, 2012 12:34 PM in response to Rod LoScalzo

I've been reading these problems, mine is similar. At random my iPhone 4s does not ring. My husband or daughter will call me on my home phone and ask why I won't answer my cell. I'm sitting right next to it. It never rang. But yet there is a message from them. This happens at least every other day even when I'm out and about. I've been to Apple a few times. They run a test on my phone and tell me nothing is wrong. They say the problem is with Verizon. My husband has the same phone and service. Has never happened to him. I've done resets many times. Issue still continues. I'm frustrated. Any ideas what to do. Apple verified all setting were right. They are.

Why doesn't my iPhone ring sometimes?

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