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Upgrade my macbook from itunes 10.0.1 to iTunes 10.6.1

I am trying to upgrade my macbook from itunes 10.0.1 to iTunes 10.6.1 and I get this error: install step failed: run preupgrade script for AppleMobileDeviceSupport. help!

I am on OSX (10.5.8)

MacBook, Mac OS X (10.5.8)

Posted on May 6, 2012 4:33 PM

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Posted on May 6, 2012 6:14 PM

Hi,


Give this a try How to reinstall the Apple Mobile Device Service.


Hope this helps and let me know how it goes.

2 replies

Upgrade my macbook from itunes 10.0.1 to iTunes 10.6.1

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