0 Replies Latest reply: May 7, 2012 6:58 AM by lissamay97
lissamay97 Level 1 Level 1

I was helping my mom create and apple id for her all ne Ipad and we are not receiving Email authentication for apple id.. Security question is being answered correctly but said that "The authentication information provided does not match our records. Please verify your personal information and try again"


We have already created to apple ids from 2 different email address and the issue is still the same.


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