9 Replies Latest reply: Jan 29, 2014 1:46 AM by Choocho
dspark Level 1 (0 points)

My iPhone 4 would not back up when i plugged it in to my iTunes because it said it was corrupt or not compatible with my iPhone.  This particular backup contains critical info, so I don't want to use an earlier or more recent backup.  Is there any way to fix the backup that iTunes says is corrupt?  Thank you in advance for any help!


iPhone 4, iOS 5.1
  • gdgmacguy Level 7 (20,535 points)

    There is no way to fix a corrupted backup.

  • dspark Level 1 (0 points)

    How does the backup become corrupt?  My other backups are fine.

  • gdgmacguy Level 7 (20,535 points)

    data becomes corrupt on magnetic hard drives.  It happens

  • Osaka_23 Level 1 (0 points)

    Hi!

     

    Like you my backup became corrupt for some unknown reason, I think there was a problem with iTunes syncing my phone. I spent numerous hours trying to find information after an Apple Advisor told me I had "lost everything" (including pics and videos). I discovered iTunes does back up media files (Apple Advisor told me iTunes "is not mean't to used for backing up media files" ) and there was a simple way of finding them. I created a simple tutorial on how to recover pictures and videos from a corrupt iTunes backup.

     

    Here's how I recovered my pictures and videos without the need of third party software, iTunes and extraction tools. Please note this method only recovers pictures and videos.

     

    http://youtu.be/2PC9BV-eOuk

  • DaDirtyHarry Level 1 (0 points)

    From Osaka:

    Here's how I recovered my pictures and videos without the need of third party software, iTunes and extraction tools. Please note this method only recovers pictures and videos.

     

    http://youtu.be/2PC9BV-eOuk

     

     

    This looks very helpful. You mentioned this only works for pictures and videos.  Do you know a method on how to recover things like Notes and SMS messages/texts?  I have hundreds of important notes in an old backup, for example, that I need transferred over to a new iPhone (the Apple Geniuses told me that it could not be possible). Thanks!

  • Level 1 (0 points)

    If you have a backup you cannot restore, you can use my online tools to convert your contacts, notes and messages to readable format. Please check http://www.iphonerecoveryonline.com, and follow the instructions. It'll tell you which files to upload. Let me know how it goes!

     

    To be in line with Apple Discussions Use Agreement, please note: "I may receive some form of compensation, financial or otherwise, from my recommendation or link."

  • davideus Level 1 (0 points)

    Where did you find your older backups?

    I am having the same problem but I can only find the one corrupted backup.

  • Level 1 (0 points)

    Check if you have more backup directories in the iTunes backup dir:

    Mac~/Library/Application Support/MobileSync/Backup/

    Windows XP:  \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\

    Windows Vista and Windows 7:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • Choocho Level 1 (0 points)

    Not sure if you can fix a corrupted backup...i don't think it's possible??

     

    Look beyond your corrupted backup: http://goo.gl/Y4CLvE