Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?, Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?

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Level 1

9 points

Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?, Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?

Hi all,

I have bought a new printer that was compatible with the AirPrint feature. But when I select print for a photo in the iPhone's photo album, the printer won't appear.

There is no clear litterature online that explains how to make the printer detectable. I suspect it should be done automatically.

However I keep on trying and the printer won't show up.

Would anyone would know how to fix this?

Thank you

Sanya

iPhone 4, iOS 5.1

Posted on May 7, 2012 2:13 AM

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Answer 1

Tgara

Level 4

3,597 points

May 7, 2012 12:42 PM in response to Sanyabed

I just got this same printer.

You have to upgrade the firmware in order to use Airprint. Go to the HP support page for this printer and download the latest firmware update. Here's the direct link:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-93591-3 &cc=us&dlc=en&lc=en&os=219&product=5076465&sw_lang=

Open the .dmg file and follow the directions. It's pretty easy.

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Answer 2

May 7, 2012 12:08 PM in response to Sanyabed

You may want to take a look at this article regarding airprint usage with this printer:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02623193 &lang=en&cc=us&taskId=101&contentType=SupportFAQ&prodSeriesId=4208157&prodTypeId =18972

It has some great information on setup and its capabilities.

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Answer 3

Sanyabed Author

Level 1

9 points

May 7, 2012 5:49 PM in response to Tgara

Thank you.

I did have to re-install the driver from the hp.com/support page.

I also now understand why the printer did not connect to the WiFi: I didn't follow correct procedure with the USB connector. By connecting immediately the printer with a USB cable to the computer, it was not configured automatically on the wifi. Hence was never able to be seen by other iOS devices or by computer on the network.

Cheers.

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Answer 4

May 7, 2012 2:25 AM in response to Sanyabed

look in the app store for an app for HP wireless printers.

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Answer 5

May 8, 2012 7:03 AM in response to Sanyabed

That makes sense. Glad to see you got it working Sanya!

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