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zazusmom

Q: PayPal not supported by this device

Trying to download games, will not let me do updates on nything. Keep getting the message this device does not support PayPal. Anyone know how to fix this

iPad 2, iOS 5.1, can't update downloads because i

Posted on May 7, 2012 2:11 AM

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Q: PayPal not supported by this device

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  • by Ethy,

    Ethy Ethy May 16, 2012 7:40 AM in response to zazusmom
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    May 16, 2012 7:40 AM in response to zazusmom

    I'd check my payment settings in the store; from iTunes (or on the device settings->store->ID) verify your payment options to be either the correct PayPal or card details.

  • by noah8898,

    noah8898 noah8898 May 17, 2012 5:52 PM in response to Ethy
    Level 1 (0 points)
    May 17, 2012 5:52 PM in response to Ethy

    I've done that but it still doesn't work.  Help.

  • by zazusmom,

    zazusmom zazusmom May 17, 2012 7:54 PM in response to zazusmom
    Level 1 (2 points)
    May 17, 2012 7:54 PM in response to zazusmom

    I had to call Apple because I was so frustrated! What they told me to do was go into iTunes on a LAPTOP!!! Sign in and check the payment type if it Paypal it has to be changed to a credit card, and then it will take on the iPad. It was super easy after they talked it through. Good Luck.

  • by noah8898,

    noah8898 noah8898 May 18, 2012 7:04 AM in response to zazusmom
    Level 1 (0 points)
    May 18, 2012 7:04 AM in response to zazusmom

    The problem is that I have never used PayPal as a payment type. I went into itunes on my computer and checked and it is set for my credit card.  I even re-entered all my credit card information.  And still not fix.  Frustrated!!!

  • by Cakim,

    Cakim Cakim Jun 6, 2012 3:51 PM in response to noah8898
    Level 1 (0 points)
    Jun 6, 2012 3:51 PM in response to noah8898

    That is my exact problem... I don't even have PayPal, and have re-entered my CC info at the ITunes store twice now and I STILL get the screen that tells me PayPal is not supported and to change my payment method.  Cannot download any apps... why have an IPhone?  Beyond irritating!

  • by Yashie,

    Yashie Yashie Jun 10, 2012 10:11 AM in response to Cakim
    Level 1 (0 points)
    Jun 10, 2012 10:11 AM in response to Cakim

    I am having the same problem on my iPad.  What a run around.  PayPal account is fine; however, changed payment method and still get Paypal error message.

  • by RileyJack4ever,

    RileyJack4ever RileyJack4ever Sep 6, 2012 7:05 PM in response to zazusmom
    Level 1 (0 points)
    Sep 6, 2012 7:05 PM in response to zazusmom

    I'm having the same problem on all of my devices. When I went into my account to change my Payment method, I still get the same error. I guess we can't use the PayPal Debit card either. It would be nice, if we were allowed to have two forms of payment, instead of just one, as a backup. Needless to say, I won't be upgrading to the iPhone 5 or the new iPad, if I keep having the same problem.

  • by mamadoll209,

    mamadoll209 mamadoll209 Oct 23, 2012 3:25 PM in response to zazusmom
    Level 1 (0 points)
    Oct 23, 2012 3:25 PM in response to zazusmom

    I can't even access my payment method in settings on my iphone ... how am i supposed to fix this issue if i don't have access to my personal computer that has my itunes on it?

  • by jejones75,

    jejones75 jejones75 Oct 25, 2012 10:55 AM in response to mamadoll209
    Level 1 (0 points)
    Oct 25, 2012 10:55 AM in response to mamadoll209

    I am also having the same "paypal is not supported on this device" issue and I also do not have access to the laptop where iTunes is downloaded.  I can't even update any apps - I've got 19 updates in queue that won't download because as soon as I enter my password, I get that paypal error.

     

    Cloud service my a$$ if changing basic account information is dependent on a MACHINE!!

  • by PceMom,

    PceMom PceMom Jan 8, 2014 7:07 AM in response to zazusmom
    Level 1 (0 points)
    Jan 8, 2014 7:07 AM in response to zazusmom

    had this same problem also.  The problem has to do with your credit card number associated with you iCloud account.  To solve this problem, you need to update your credit card/payment information by doing the following on your iPad / iPhone / iTouch:

     

         Settings > iCloud > click on your account > Payment Information

     

    Update this section with your correct credit card information and Save.

  • by axn8bl,

    axn8bl axn8bl Feb 5, 2014 6:43 PM in response to PceMom
    Level 1 (0 points)
    Feb 5, 2014 6:43 PM in response to PceMom

    Works as PceMom describes.

    -

    Thanks for the solution

  • by digitalvinyl1963,

    digitalvinyl1963 digitalvinyl1963 Jun 17, 2014 8:17 PM in response to zazusmom
    Level 1 (0 points)
    Jun 17, 2014 8:17 PM in response to zazusmom

    I've read all the posts and the solutions/work-arounds.  I do appreciate them.  But I haven't found the answer I was looking for.  I use PayPal for iTunes on my desktop and my laptop.  I have an iPad Mini that I've made purchases through PayPal.  Now I have an iPad Air and PayPal is a no-go.  What is the deal?  Why the restriction?

  • by nclwillis,

    nclwillis nclwillis Mar 9, 2015 4:18 PM in response to zazusmom
    Level 1 (0 points)
    Mar 9, 2015 4:18 PM in response to zazusmom

    I FINALLY figured it out for my phone after tinkering around with it for days! You have to make sure your app store/apple ID payment info matches the payment info on your phones iCloud account. One has to be done through your computer the other your phone. I hope this makes sense. But it worked for me! FINALLY!!

  • by amandarawr91,

    amandarawr91 amandarawr91 Mar 27, 2015 12:47 PM in response to zazusmom
    Level 1 (0 points)
    Mar 27, 2015 12:47 PM in response to zazusmom

    Same thing happened to me. I even plugged my iphone into the computer and tried to download the app directly from itunes on my laptop and still didn't work.

    I went through all the steps and it said it was verified and still no success. After about 30min or so i finally got it too work.

     

    *Make sure at the very last page you scroll down and click "done". Simple solution in my case that I completely missed lol.

    I hope this works for you if you haven't all ready tried

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