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iTunes 10.6 not installing on home vista (compaq)

I had the older version of iTunes before but I can't exactly remembers it, but it's version 10 something, it was fine before. There was an update for newer version I tried to download it but after I run the .exe file it's not allowing me. I uninstalled everything related to apple then downloaded iTunes again, same thing happen, when I run the .exe file it isn't allowing me. This is the error that I'm getting now:


Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunesSetup.exe

Application Version: 10.6.1.7

Application Timestamp: 4f71d5de

Fault Module Name: modemInst.dll

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 4b6a5a51

Exception Code: c0000005

Exception Offset: 000013dd

OS Version: 6.0.6002.2.2.0.768.2

Locale ID: 13321

Additional Information 1: 118e

Additional Information 2: 1d2697a577d8327c5cb1aeaf9ec6b271

Additional Information 3: bfef

Additional Information 4: 306d3a6a7f5b17d2037d48317858ee75

Posted on May 7, 2012 5:45 AM

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Question marked as Best reply

Posted on May 7, 2012 6:42 AM

This thread my help:

https://discussions.apple.com/thread/3519744?start=0&tstart=0


Look for @kki, the second problem in teh thread.

2 replies

iTunes 10.6 not installing on home vista (compaq)

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