Heason
Level 1
(0 points)
Q: Can't connect to iTunes store--continually says "Accessing..."
Can anyone out there give me some advice with my connection issue? When trying to access the iTunes store my application continually says "Accessing iTunes Store..." but then never stalls out or access the store! Any tips?
Windows 7
wiclee
Level 5
(6,967 points)
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
