MacBook Pro won't shut down

Question

MacBook Pro won't shut down

Hi, ASC's.

I have a late 2011 MacBook Pro, and everytime I open iTunes and sync one of my iDevices, my MacBook Pro won't shut down. I went in Disk utility, fixed the permissions, verified my HardDrive and everything appeared to be OK.

This is really staring to anoy me because, I can shut down my MacBook Pro but I have to do a force shut down and that damage's the HD!

Please if anyone has a way to fix this, please reply and show me exactly how to.

Thanks,

Thomas

MacBook Pro, Mac OS X (10.7.3), 750 GB HD, 2.4 GHz, 4GB RAM

Posted on May 7, 2012 9:12 AM

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Answer 1

dominic23

Level 10

83,910 points

May 7, 2012 11:26 AM in response to Thomas Lentati

Can you eject the iDevice properly before you try to shut down the MBP?

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Answer 2

May 7, 2012 11:56 AM in response to Thomas Lentati

K i have 2 ways.First way is to download and put the os x lion on a stick and re-install it properly.Second this can work also you can delete the itunes and re downloaded but i don't thik is a problem from the hardware and he do that only when you connect your idevice to your itunes.

Tty the second way first,and if dosen't work try the first 1 if it dosen't so go to apple costumer service.

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Answer 3

May 7, 2012 1:03 PM in response to karim.1998

Actually, I looked online, and it was a problem with KasperSky AntiVirus! It wouldn't let iTunes to shut down! So all I did is drag KasperSky into AppCleaner (.app) and deleted every KasperSky files, and now it seems to be shuting down properly! 😀

Thanks anyway! 🙂

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Answer 4

May 7, 2012 2:46 PM in response to dominic23

Yeah, I could. But I've found out that the problem was related with KasperSky Antivirus.

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