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why do I have to delete bonjour just to get itunes downloaded

I cant download Itunes on my computer cause it says I have to delete the older version of Bonjour. Well I've tried and it won't let me do it. Can you help me please? I have an account!

iPod touch, Windows XP

Posted on May 7, 2012 1:37 PM

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Posted on May 7, 2012 4:00 PM

I cant download Itunes on my computer cause it says I have to delete the older version of Bonjour.


Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" User uploaded file thingy on the Major Geeks page):


http://majorgeeks.com/download.php?det=4459


To install the utility, doubleclick the msicuu2.exe file you downloaded.


Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:


User uploaded file


Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

1 reply
Question marked as Best reply

May 7, 2012 4:00 PM in response to Miss Maddox

I cant download Itunes on my computer cause it says I have to delete the older version of Bonjour.


Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" User uploaded file thingy on the Major Geeks page):


http://majorgeeks.com/download.php?det=4459


To install the utility, doubleclick the msicuu2.exe file you downloaded.


Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:


User uploaded file


Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

why do I have to delete bonjour just to get itunes downloaded

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