iPhoto crashes on import from BlackBerry

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Level 1

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iPhoto crashes on import from BlackBerry

Running Lion on MacBook Pro (mid 2008). Have successfully imported pictures from camera and from the same BlackBerry device in the past.

Imported large group of photos via BB software, but as soon as I open iPhoto, it gets hung up on the same 10 images, saves them in a Recovered Photos Album, and then crashes. I try to stop the import and continue working in iPhoto, but it still crashes. BB software thinks the pictures are already imported, so I can't figure out how to import them again.

There is no 3ivx folder in my Library/Application Support folder.

Here's the report (through the 10th thread - sorry if that's too much/not enough):

Process: iPhoto [3919]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 7.1.5 (7.1.5)

Build Info: iPhotoProject-3780000~2

Code Type: X86 (Native)

Parent Process: launchd [135]

Date/Time: 2012-05-08 13:35:56.955 +0700

OS Version: Mac OS X 10.7.3 (11D50b)

Report Version: 9

Interval Since Last Report: 461971 sec

Crashes Since Last Report: 13

Per-App Interval Since Last Report: 99419 sec

Per-App Crashes Since Last Report: 13

Anonymous UUID: DE93B7EF-7FF6-40B5-A8EF-89866ACDD9E6

Crashed Thread: 7

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000001c

VM Regions Near 0x1c:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iPhoto.app/Contents/MacOS/iPhoto

__TEXT 0000000000001000-00000000006b2000 [ 6852K] r-x/rwx SM=COW /Applications/iPhoto.app/Contents/MacOS/iPhoto

Application Specific Information:

objc[3919]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x94bcfc22 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x94bcf1f6 mach_msg + 70

2 com.apple.CoreFoundation 0x97176c7a __CFRunLoopServiceMachPort + 170

3 com.apple.CoreFoundation 0x9717fda4 __CFRunLoopRun + 1428

4 com.apple.CoreFoundation 0x9717f47c CFRunLoopRunSpecific + 332

5 com.apple.CoreFoundation 0x9717f328 CFRunLoopRunInMode + 120

6 com.apple.HIToolbox 0x9a83117f RunCurrentEventLoopInMode + 318

7 com.apple.HIToolbox 0x9a8384e7 ReceiveNextEventCommon + 381

8 com.apple.HIToolbox 0x9a838356 BlockUntilNextEventMatchingListInMode + 88

9 com.apple.AppKit 0x98310a9c _DPSNextEvent + 678

10 com.apple.AppKit 0x98310306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113

11 com.apple.AppKit 0x9830c675 -[NSApplication run] + 911

12 com.apple.AppKit 0x985a0261 NSApplicationMain + 1054

13 com.apple.iPhoto 0x00002ce6 0x1000 + 7398

14 com.apple.iPhoto 0x00002c0d 0x1000 + 7181

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x94bd290a kevent + 10

1 libdispatch.dylib 0x95d5cc58 _dispatch_mgr_invoke + 969

2 libdispatch.dylib 0x95d5b6a7 _dispatch_mgr_thread + 53

Thread 2:

0 libsystem_kernel.dylib 0x94bd202e __workq_kernreturn + 10

1 libsystem_c.dylib 0x99056ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x990586fe start_wqthread + 30

Thread 3:

0 libsystem_kernel.dylib 0x94bd202e __workq_kernreturn + 10

1 libsystem_c.dylib 0x99056ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x990586fe start_wqthread + 30

Thread 4:

0 libsystem_kernel.dylib 0x94bd202e __workq_kernreturn + 10

1 libsystem_c.dylib 0x99056ccf _pthread_wqthread + 773

2 libsystem_c.dylib 0x990586fe start_wqthread + 30

Thread 5:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x94bd1b42 __select + 10

1 com.apple.CoreFoundation 0x971cdee5 __CFSocketManager + 1557

2 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

3 libsystem_c.dylib 0x990586de thread_start + 34

Thread 6:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x94bd1bb2 __semwait_signal + 10

1 libsystem_c.dylib 0x990097b9 nanosleep$UNIX2003 + 187

2 libsystem_c.dylib 0x99009558 usleep$UNIX2003 + 60

3 com.apple.AppKit 0x98557c1e -[NSUIHeartBeat _heartBeatThread:] + 2399

4 com.apple.Foundation 0x9c0c1e59 -[NSThread main] + 45

5 com.apple.Foundation 0x9c0c1e09 __NSThread__main__ + 1582

6 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

7 libsystem_c.dylib 0x990586de thread_start + 34

Thread 7 Crashed:

0 com.apple.ImageIO.framework 0x98e1f357 _JPEGFile::writeToStream(__CFWriteStream*) + 151

1 com.apple.ImageIO.framework 0x98e211bf _JPEGWriter::writePropertiesAndData(__CFWriteStream*) + 99

2 com.apple.ImageIO.framework 0x98e21235 _JPEGWriter::writeToPath(__CFString const*) + 109

3 com.apple.ImageIO.framework 0x98e22f32 CGImageCopyFileWithParameters + 2588

4 com.apple.iPhoto 0x001a0c02 0x1000 + 1702914

5 com.apple.iPhoto 0x00103555 0x1000 + 1058133

6 com.apple.iPhoto 0x0029cbc4 0x1000 + 2735044

7 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

8 libsystem_c.dylib 0x990586de thread_start + 34

Thread 8:

0 libsystem_kernel.dylib 0x94bd183e __psynch_cvwait + 10

1 libsystem_c.dylib 0x99058e78 _pthread_cond_wait + 914

2 libsystem_c.dylib 0x99058f7b pthread_cond_timedwait_relative_np + 47

3 com.apple.CoreServices.CarbonCore 0x95a933ef TSWaitOnConditionTimedRelative + 178

4 com.apple.CoreServices.CarbonCore 0x95a93165 TSWaitOnSemaphoreCommon + 490

5 com.apple.CoreServices.CarbonCore 0x95a92f76 TSWaitOnSemaphoreRelative + 24

6 com.apple.QuickTimeComponents.component 0x9b160be6 0x9ab74000 + 6212582

7 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

8 libsystem_c.dylib 0x990586de thread_start + 34

Thread 9:

0 libsystem_kernel.dylib 0x94bd183e __psynch_cvwait + 10

1 libsystem_c.dylib 0x99058e78 _pthread_cond_wait + 914

2 libsystem_c.dylib 0x99058f7b pthread_cond_timedwait_relative_np + 47

3 com.apple.CoreServices.CarbonCore 0x95a933ef TSWaitOnConditionTimedRelative + 178

4 com.apple.CoreServices.CarbonCore 0x95a93165 TSWaitOnSemaphoreCommon + 490

5 com.apple.CoreServices.CarbonCore 0x95a92f76 TSWaitOnSemaphoreRelative + 24

6 com.apple.CoreServices.CarbonCore 0x95ac5e9b AIOFileThread(void*) + 1019

7 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

8 libsystem_c.dylib 0x990586de thread_start + 34

Thread 10:

0 libsystem_kernel.dylib 0x94bd183e __psynch_cvwait + 10

1 libsystem_c.dylib 0x99058e78 _pthread_cond_wait + 914

2 libsystem_c.dylib 0x9900082a pthread_cond_wait + 48

3 com.apple.iPhoto 0x0029bb43 0x1000 + 2730819

4 com.apple.iPhoto 0x00274364 0x1000 + 2569060

5 com.apple.iPhoto 0x00274442 0x1000 + 2569282

6 com.apple.iPhoto 0x0029cb55 0x1000 + 2734933

7 libsystem_c.dylib 0x99054ed9 _pthread_start + 335

8 libsystem_c.dylib 0x990586de thread_start + 34

MacBook Pro, Mac OS X (10.7.3)

Posted on May 7, 2012 11:42 PM

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Answer 1

Yer_Man

Level 10

166,098 points

May 7, 2012 11:45 PM in response to AlmiraM

As a Test:

Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

Import a few pics into this new, blank library. Is the Problem repeated there?

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Answer 2

AlmiraM Author

Level 1

0 points

May 7, 2012 11:54 PM in response to Yer_Man

Problem repeats. Cannot select "create library" because the first thing that comes up is a dialogue box that says "10 photos have been found in the iPhoto Library that were not imported. Would you like to import them?"

If I say No, it files them in yet another Recovered Photos folder; then the rest of the import tries to continue; it crashes, etc. If I say Yes, it imports 9 photos, tells me 1 could not be imported (names the image), and then crashes.

So it appears that there might be one image that is corrupting the whole process, but I have no idea how to derail the process and resume it without the troublemaker.

Thanks!!!

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Answer 3

Yer_Man

Level 10

166,098 points

May 7, 2012 11:57 PM in response to AlmiraM

Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.

Look there for a Folder called 'Import' or 'Importing'.

Drag it to the Desktop. *Make no other changes*.

Start iPhoto. Does that help?

If it does then look inside that folder on your desktop. Does it contain anything you want? If not you can trash the folder.

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Answer 4

AlmiraM Author

Level 1

0 points

May 8, 2012 12:13 AM in response to Yer_Man

Nope. Still crashed.

I have identified the photo that seems to be unimportable and deleted it from the BB, but don't know how to delete it from the attempted import.

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Answer 5

AlmiraM Author

Level 1

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May 8, 2012 12:18 AM in response to AlmiraM

Deleted the "offending" photo and an mp4 video from the Auto Import folder of iPhoto Library, hoping that would smooth the import. Still crashed. It seems to make it through about 9 or 10 and then freaks out.

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Answer 6

Yer_Man

Level 10

166,098 points

May 8, 2012 12:19 AM in response to AlmiraM

Can you get the photos from the device to the Desktop with Image Capture (in your Applications Folder)?

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Answer 7

AlmiraM Author

Level 1

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May 8, 2012 1:28 AM in response to Yer_Man

Image Capture does not recognize the device :-(

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Answer 8

Yer_Man

Level 10

166,098 points

May 8, 2012 3:18 AM in response to AlmiraM

Has it ever?

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Answer 9

AlmiraM Author

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May 8, 2012 9:37 PM in response to Yer_Man

Never tried to use Image Capture before.

Building on your earlier instruction, I moved the Auto Import folder from the iPhoto Library to the desktop. That stopped the program from crashing.

I then tried to import just a few images from Auto Import into iPhoto, and crash ensued. I tried this twice with different images, to make sure it wasn't a problem with one of the pictures.

Next, I tried launching iPhoto with the alt-option key, like you suggested, but no "Create Library" option appeard in the dropdowns or anywhere else. I can create new Albums, but not Libraries.

I tried importing about 10 images to a new Album. It worked! I tried importing all the images. It crashed :-(

Maybe there's a poison pill in the batch of images?

Thanks!

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Answer 10

Yer_Man

Level 10

166,098 points

May 8, 2012 11:07 PM in response to AlmiraM

Sure sounds like one or some of those images is damaged or corrupted.

Regards

TD

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Answer 11

May 13, 2012 5:53 PM in response to AlmiraM

I had exactly your same issue, I moved the folder import as suggested in this post, no help, later I moved the folder Auto Import and the crashing stoped. If I put it back in the folder where it was, the crashing resumes, maybe this will help you.

Thanks a lot Terence for your help, this issue was driving me nuts !

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Answer 12

AlmiraM Author

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May 27, 2012 5:22 PM in response to Yer_Man

Hi - Sorry I dropped the ball for a bit working on other things.

As I mentioned, I successfully stopped the crash by removing the Auto Import folder. I've since then imported images from my Canon camera without incident; therefore, it seems likely that there might be a problem with one or more of the pictures on the BB.
Is there a way to view the contents of my BB media card as an external device and import photos in groups or one-by-one, so I can grab just the ones I want, rather than trying to import them all?

Thanks Terence!

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Answer 13

Yer_Man

Level 10

166,098 points

May 27, 2012 10:53 PM in response to AlmiraM

As Image Capture doesn't see the device I don't know. I'd ask that one on a BB forum.

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