Wow falcon, that was no help. Two words for you, reading comprehension.
For thoses reading that may have the same problem, I e-mailed my question to apple support. After a few back and forth e-mails to apple support the problem was solved on there end, but I wasn't told how or why.
One answer was that I had entered my security question wrong ten times (which I didn't) and they would need to reset it (they didn't). Another answer was that my birthdate was wrong on my apple ID. ???huh???
Anyway, problem fixed and I'm happy again until the next problem.