Apple Event: May 7th at 7 am PT
Hi,
Here's my problem: i'm trying to empty my trash. After having counted the files filling the trash, the computer wants me to reboot.
I've tryied many options even what have founded about using the terminal (sudo...). Even this option makes me reboot!
Can't you help me pleas, ihave about 6000 files in the trash and it's getting on my nerves!!!
Thanks for your help.
iMac, Mac OS X (10.7.3)
...the computer wants me to reboot.
What happens exactly?
I launch the trash, click on empty, and then the screen becomes grey with the shutdown logo!
If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Interval Since Last Panic Report: 462150 sec
Panics Since Last Report: 13
Tue May 8 15:21:51 2012
panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81fc75db, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000008e44f021, CR4: 0x00000000000606e0
RAX: 0xffffff807fa65194, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff800ddb8804
RSP: 0xffffff808220b810, RBP: 0xffffff808220b860, RSI: 0xffffff807fa65184, RDI: 0xffffff8015980f04
R8: 0xffffff80164d1c64, R9: 0xffffff80164d1c64, R10: 0xffffff7f8091d1d0, R11: 0x0000000000000000
R12: 0xffffff800c6ead04, R13: 0xffffff8015980f04, R14: 0x0000000000000000, R15: 0xffffff800ddb8804
RFL: 0x0000000000010297, RIP: 0xffffff7f81fc75db, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000040, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff808220b4d0 : 0xffffff8000220702
0xffffff808220b550 : 0xffffff80002c266d
0xffffff808220b6f0 : 0xffffff80002d7a1d
0xffffff808220b710 : 0xffffff7f81fc75db
0xffffff808220b860 : 0xffffff7f81fc3d70
0xffffff808220b8b0 : 0xffffff7f81fb84f3
0xffffff808220bb40 : 0xffffff7f81fbc665
0xffffff808220bb80 : 0xffffff800031aa99
0xffffff808220bbe0 : 0xffffff8000308497
0xffffff808220bf50 : 0xffffff80005caa7b
0xffffff808220bfb0 : 0xffffff80002d8363
Kernel Extensions in backtrace:
com.paragon-software.filesystems.ntfs(82.0)[E9A71652-23F2-F1B4-73FE-4D969AC953F 9]@0xffffff7f81fb6000->0xffffff7f81feafff
BSD process name corresponding to current thread: rm
Mac OS version:
11D50d
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 2730586810453
last loaded kext at 1637906341665: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f80823000, size 16384)
last unloaded kext at 1713444394751: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f80823000, size 12288)
loaded kexts:
com.paragon-software.filesystems.ntfs 82
com.apple.filesystems.smbfs 1.7.0
com.apple.filesystems.cd9660 1.4.2
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.6
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.1.7f9
com.apple.driver.AppleMikeyDriver 2.1.7f9
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleLPC 1.5.3
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Atheros40 503.60.3
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.3f12
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleTh
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.5-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H, 7,81 GB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
i think that it is my external hardware, which has a trash folder i can't delete. because evry time switch it off, the trash is empty... what do you think of that?
The panic was caused by the Paragon NTFS driver. Either remove it according to the developer's instructions, or contact the developer for support.
problem with the trash
