HT201303: Security and your Apple ID

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Q: itunes app hacked,

I received an email from Apply a couple days ago saying that someone bought KingdomConquest from the app store.  I immediately went to my account and changed the password, which is what they suggested.  The following paragraph is what they instructed me to do.

 

If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.

 

Other than changing password, I couldn't find anything on what to do about someone hacking into acct.  I went to our itunes account and the money that we had in there was still there.

 

Well, today, my hubby went to the itunes store and all is gone except for $0.44.  Luckily, it wasn't a lot of money, but just frustrating that someone got into our account. 

 

Is there a way to get our money back?  Who can I contact?

 

Thanks for your assistance.

 

Bon

Windows XP Pro, itunes app store hacked

Posted on May 8, 2012 5:12 AM

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