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itunes will not connect to internet.

I am at the end here. I can't get itunes to connect to internet. I have tried the following any suggestions?

1. Unistall itunes and all software, re-install (Per support page)

2. Disable firewall

3. Check internet settings, changed from LAN to Proxy and back.

4. Check internet connection, HTTP & HTTPS working, FTP has an error.

5. Restart Bonjour in administrative tools.


I would really appreciate more suggestions! I am not sure what else I can do.

Windows XP

Posted on May 8, 2012 4:02 PM

Reply
6 replies

May 8, 2012 4:07 PM in response to mcbell18

Close your iTunes,

Go to command Prompt -


(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".


(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt


In the "Command Prompt" screen, type in


netsh winsock reset


Hit "ENTER" key

Restart your computer.

If you do get a prompt after restart windows to remap LSP, just click NO.


Now launch your iTunes and see if it is working now.


If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:


iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123?viewlocale=en_US

itunes will not connect to internet.

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