TaylorPugh

Q: How do I get my iphone to restore when it won't turn on?

My phone won't turn on or update.

Posted on May 8, 2012 11:29 PM

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Q: How do I get my iphone to restore when it won't turn on?

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  • Helpful answers

  • by diesel vdub,

    diesel vdub diesel vdub May 10, 2012 6:32 AM in response to TaylorPugh
    Level 7 (22,030 points)
    May 10, 2012 6:32 AM in response to TaylorPugh

    Try a reset by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • by Sunnie13,

    Sunnie13 Sunnie13 Mar 13, 2015 6:05 AM in response to diesel vdub
    Level 1 (0 points)
    Mar 13, 2015 6:05 AM in response to diesel vdub

    I tried this and mine will not come on either  the iphone world seems dead after update I should have stuck it out with sansung

  • by diesel vdub,

    diesel vdub diesel vdub Mar 13, 2015 9:26 AM in response to Sunnie13
    Level 7 (22,030 points)
    Mar 13, 2015 9:26 AM in response to Sunnie13

    So you felt it necessary to dig up an almost 3 year old thread to share?

    Maybe you should have stuck with Samsung after all.

  • by grey bird,

    grey bird grey bird Mar 13, 2015 12:50 PM in response to Sunnie13
    Level 1 (60 points)
    Mar 13, 2015 12:50 PM in response to Sunnie13

    Plug your iPhone in, preferably to the wall, to charge the battery.  Frequently when someone is experiencing this problem the battery is drained enough it won't turn on at all.  It may take a while to turn on, and you should wait until the battery has a decent charge before trying to restore (definitely more than 20% when it will change from red to blue.)  It would be a good idea to leave it plugged in during the restore.  I helped someone with this when it happened to an iPod, and left it plugged in over night to get a full charge.  It restored properly after that.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Mar 13, 2015 1:07 PM in response to Sunnie13
    Level 5 (7,631 points)
    Mar 13, 2015 1:07 PM in response to Sunnie13

    Sunnie13 wrote:

     

    I tried this and mine will not come on either  the iphone world seems dead after update I should have stuck it out with sansung

     

    Samsung smartphones have a higher failure rate than iPhones.