No visible footage in FCP Viewer

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Level 1

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No visible footage in FCP Viewer

Hi,

I have recenly purchased FCP X and have only imovie knowledge and experience. After downloading and updating the software I imported some of my iMovie files into FCP. After doing so, the viewer was blank (I expected to see my selected clips in there) - then when I selected to play a clip FCP froze. I had to force quit as the FCP was now 'Not Responding'.

I tried numerous times with the same result. I seem to be able to do other functions such as cuts, edits, transitions etc but when I press Play it freezes.

I thought it may be the clip files, but I just inserted a title with no clip to see if that would work but experienced the same result. So far I have not been able to view a single clip in the viewer and will get the Not Responding each and every time I try to play.

Any thoughts or suggestions would be greatly appreciated.

Thanks in advance.

Final Cut Pro X, Mac OS X (10.6.8), imac: 2.4 GHz Intel Core 2 Duo, 4GB

Posted on May 9, 2012 4:38 AM

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Answer 1

Tom Wolsky

Level 10

152,816 points

May 9, 2012 5:47 AM in response to TJacK003

Open one of the clips into the QuickTime player and report what it says in the movie inspector.

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Answer 2

TJacK003 Author

Level 1

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May 9, 2012 2:40 PM in response to Tom Wolsky

Hi Tom, thanks for replying.

Format: Apple Intermediate Codec, 1920 x 1080, Millions

16-bit integer (Little Endian), Stereo (LR), 48,000 kHz

FPS: 25

Data Size: 118.2 MB

Data Rate: 109.46 Mbit/s

Current Size: 1540 x 866 pixels

cheers

Tim

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Answer 3

Tom Wolsky

Level 10

152,816 points

May 9, 2012 2:46 PM in response to TJacK003

It should work. Did you try trashing prefs?

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Answer 4

TJacK003 Author

Level 1

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May 9, 2012 3:00 PM in response to Tom Wolsky

No, I don't know how to do that sorry. 🙂

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Answer 5

Tom Wolsky

Level 10

152,816 points

May 9, 2012 4:01 PM in response to TJacK003

Download Preference Manager

http://www.digitalrebellion.com/prefman/

and use it to trash your preferences.

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Answer 6

TJacK003 Author

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May 9, 2012 7:07 PM in response to Tom Wolsky

thanks for that... no change in performance after trashing preferences.

edit: I also restarted computer after trashing.

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Answer 7

TJacK003 Author

Level 1

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May 10, 2012 8:27 PM in response to Tom Wolsky

Update:

After some advice, I set up another User on my imac and transferred one of the movie clips via a usb stick. FCP worked perfectly when using the new User profile. I returned to my original profile and verified and repaired disks, and also reinstalled FCP but it still continued to experience the same problem.

At least I know I can use the program at the moment, but I really don't want to be logging in and out of my imac user profiles every time I want to use FCP.

Any advise on how I could deal with this given this new information Tom?

Cheers

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Answer 8

May 11, 2012 2:09 AM in response to TJacK003

Clearly there is some setting or plug-in that is specific to your user account that is causing this. It is sometimes hard to pinpoint what, but here is a possibility:

Maybe there is some old Quicktime plug-in that is causing havoc. Take a look inside

~/Library/Quicktime, where ~ is your home folder. If there is something in there, try moving it to the desktop, log out and back in and see if it makes a difference.

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Answer 9

TJacK003 Author

Level 1

0 points

May 11, 2012 3:34 PM in response to Luis Sequeira1

Hi Luis,

Thanks for the feedback. I've had a look in Library and tried removing a number of files without success. To be honest, I really wouldn't know if something looked out of place in there or not. Would I do any harm if I deleted most of those files to bring it back to it's original state as it is in the new user profile??

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