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NVIDIA GeForce GT 130 Kernel Panics/Freezes in Lion & late Snow Leopard

I've found some other reports of these freezes scattered about the forums, but usually other people come in and post something about unrelated video cards. So this thread is specific to NVIDIA GeForce GT 130 running OS X Lion (10.7-10.7.3), to avoid confusion and cross-polination of different issues.


Hardware Overview:


Model Name: iMac

Model Identifier: iMac9,1

Processor Name: Intel Core 2 Duo

Processor Speed: 3.06 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 6 MB

Memory: 8 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM91.008D.B08

SMC Version (system): 1.37f3


NVIDIA GeForce GT 130:


Chipset Model: NVIDIA GeForce GT 130

Type: GPU

Bus: PCIe

PCIe Lane Width: x16

VRAM (Total): 512 MB

Vendor: NVIDIA (0x10de)

Device ID: 0x062e

Revision ID: 0x00a1

ROM Revision: 3370



Since upgrading to Lion I have had many issues with crashes and kernel panics characterized by the following symptoms, listed here in detail so that people can find them when they search:


  • Pixellation - colored pixels appear in different areas of the screen, in seemingly random bunches.
  • Mosaics - squares appear redrawn in the wrong part of the screen. Sometimes these squares are large, other times tiny.
  • Recovery - sometimes the system recovers once it starts doing these. Other times it just keeps going until it freezes/panics.
  • Kernel Panics - I've only had the "grey screen" appear once or twice. Usually there is a complete system lockup before this can happen, and I have to reboot the system manually.


Some solutions/attempts to solve:


  • Turn off Energy Saving - This is horrible for the monitor and can lead to burn-in, but I found that many of my crashes occured when the system was trying to recover from "screen sleep". So now I run a screen saver instead, which doesn't seem to trigger it as much.
  • Screen Saver - Sometimes I can "refresh" the system by turning on the screen saver and then coming back. Other times, this doesn't work and the pixellation/mosaic remains. Sometimes I can't even initialize the screen saver at all (in which case a total freeze usually occurs right after).
  • Rebooting - seems to clear things up for a while, but inevitably, the problem resurfaces.
  • Running Windows - Not really a solution, but I have had absolutely no issues with this behavior while running Windows 7 on this same machine (under Bootcamp).
  • Downgrading to Snow Leopard - I have not attempted this, but I've read others say that their crashes went away when they did. I would like some more concrete evidence on this if anyone has it.


My diagnosis so far:


OS X Lion's NVIDIA driver kernel extensions (kexts) seem to be faulty with this GPU. The Windows drivers for this GPU work better on Apple's own hardware than OS X Lion's. Anectodal evidence indicates that Snow Leopard's drivers (at least up to 10.6.3 – more confirmation needed) do not display this issue. I can confirm that this never occurred in Snow Leopard until Lion was released and I upgraded to it.


My request for help and information:


  • If you are running this GPU (GeForce GT 130) and OS X Lion, please contribute to this thread offering any solutions you may have or, at the very least, listing your hardware and GPU profile.
  • If you can, post crash logs so that we can compare common issues (NVDA Resman seems to be a huge recurring kext in the crash logs, for instance).
  • Post screen shots or pictures taken of the pixellation (colored pixels) and mosaic (squares drawn in the wrong place) phenomenon, so we can build a body of evidence regarding this issue. I will continue to update this thread with the same.


I feel Apple has ignored these issues for far too long, and required too many people to simply purchase new computers and new GPUs. If we can build a solid body of evidence regarding this specific issue, it will be a thread that Apple Support can be referred to.

iMac, Mac OS X (10.7.3), 3.06 Ghz (Early 2009 – iMac9,1)

Posted on May 9, 2012 8:15 AM

Reply
468 replies

Dec 2, 2012 2:02 PM in response to amandreamartino

I held out for a long time...had a computer that I could not use for anything for over a year. Mine was so bad that Safari would cause a kernel panic if I read a Yahoo news article that had a video on the page. All I could do was play iTunes music. I finally decided that Apple was not going to do anything and that spending $180 was cheaper than having something that was worthless and much cheaper than buying a new computer. I could not even sell it before replacing the card. I was very surprised that the Apple store price was less than buying the card and replacing it myself. My regret was waiting a year to do anything about it.


I did tell the Apple store genius that there were many others on the forum with issues. Apparently, they don't pay much attention to the forums. He said they were full of people making up problems. I told him that my experience had been just the opposite. I have found answers to many questions and been able to resolve lots of things myself just by searching the forums.


I agree that Apple/Nvidia caused the issue, but my doubt is that either will do anything about it. Every hardware test that I did was fine. The hardware test that was done at the Apple store was fine...even the extensive test that took over an hour was fine. But, since the card was replaced, there have been no kernel panic issues.

Dec 2, 2012 2:43 PM in response to DrTrishy

DrTrishy, wellcome to this unfortunate club. I've been bering this issue since more than one year ago, and the only "patch" I've found to live with it is smcFanControl with ODD fan set to around 2000 rpm (a little bit less seems to be enough now in winter time). My machine has got a GT120, so both GT120 and GT130 video cards are similarly affected apparently. I hope David from Apple is really looking into this, because spending any money on replacing a video card which is not actually broken or damaged sounds a bit as a shame for me. If all our video cards have a design problem, then Apple should replace them as part of a replacement program, as they have done in many other similar cases.

Dec 3, 2012 12:52 AM in response to David Portela

Thanks Zohori for the sympathy! Last night I put the smcFanControl on and pushed the iMac a little by running Handbrake on a DVD. While the ODD temperature went up to about 63ºC, the machine stayed stable. It's too early to tell and I probably won't get a chance to spend a good while in the home office until Wed, but I'll report back then and see if it is helping.


I am inclined to think that Ramona might have the right idea unfortunately. While it is galling that I might have to cough up for a replacement card, the alternatives aren't pretty either. I can't imagine that any test will show up a hardware failure on my machine if it's not showing up on others with the same issue. I worry about the hard resets - I don't know enough to know what they might do, but it can't be good to interrupt the OS and various programmes like that.


Anyway, more anon when I am back working from home.


T

Dec 5, 2012 9:10 AM in response to David Portela

Well, I've spent the day working from home and not a single crash. I've worked with Chrome, Keynote, Pages and OpenOffice, along with iTunes being open. I also worked with Papers, an academic app that organises pdfs and journal articles. While none of these programs are as video intensive as, say, any of the Adobe Suite or video processing apps, I was also able to trim a video in QuickTime.


It's early days but I'm working from home again tomorrow so will see how things go then. The only change I have made is to install smcFanControl. Maybe I'm lucky in that revving up the fans a bit has compensated for heat issues. It is also a mere 2ºC outside, so it's not like I'm running the iMac in an exactly tropical climate either! I'm sure I am luckier than those of you struggling despite using fan control apps. I just thought I'd give a progress update. I also wonder if shutting the Mac down more regularly has something to do with it - I used to keep it on a lot more but for reasons of the environment and having work/life boundaries I now prefer to switch it off when I'm done for the day.


T

Dec 5, 2012 9:24 AM in response to David Portela

The thing that would always consistently cause a problem for me was opening Safari and running a Youtube video. If that doesn't cause a panic, open a couple of Safari windows and hit a site like Yahoo that has news videos. If you don't get a panic with any of those, sounds like you are good.


SMC fan control did not do much for my system. For some reason iTunes would always work just fine and I never had problems with Pages, or any word processing programs. It's the ones that access the internet and play video at the same time. :-)

Dec 5, 2012 1:17 PM in response to DrTrishy

I too have installed SMCfancontrol and I have not had any crashes since. The temperature readout on the screen is never more than 38 degrees celcius and although it is a little noisy, this is better than the **** thing crashing 6-8 times a day.


However, if Apple are going to come up with a proper fix I'd be interested as I suspect that the temperaure is low as it is the middle of winter now and when it gets warm things may be different.

Dec 5, 2012 8:03 PM in response to Mudhut

New crash: 5 dec 2012

User uploaded file


Last lines of the log which repeated about a 500 times ... :


5/12/12 9:18:04.000 PMkernelNVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error
5/12/12 9:18:04.000 PMkernel0000006e
5/12/12 9:18:04.000 PMkernel00200000 00008297 00000474 00000010
5/12/12 9:18:04.000 PMkernel0000047e 00000dfc 00000016 0000000a
5/12/12 9:18:04.000 PMkernel00000000 00000000 00000413
5/12/12 9:18:04.000 PMkernel00000010 00000000



Apple, Please Fix.... asap!!



iMac 3.06 Ghz, Intel Core 2 Duo / 8GB, 24" early 2009, identifier: iMac9,1

NVIDA GeForce GT 130 512 MB

OS X 10.7.5

Dec 5, 2012 8:39 PM in response to Joris Sewandono

Update:

- Just installed smcFanControl and put the ODD to about 2080 rpm


Questions:

- How can a remote restart and/or soft restart my iMac when the video card crashed? (so I don't crash/break my HD's etc etc... )

- Is there a way to log the temperture of the fans, so I can see what happend after a crash?

- Is there a way to let the fans kick in when the temperature goes above some threshold??



And, Apple, Please Fix this.... asap!!

Dec 5, 2012 9:09 PM in response to Joris Sewandono

Just posting some more info so we can find what goes wrong here...

So I dug a bit deeper in the logs and think that this is where the problem started:


Dec 5 21:17:56 RE-iMac-2 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error

Dec 5 21:17:56 RE-iMac-2 kernel[0]: IOVendorGLContext::ReportGPURestart

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 0000006e

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00200000 0000502d 00000472 00000040

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 0000047a 000002ac 00000003 0000000a

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00000000 00000000 00000002

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00000040 00000000

Dec 5 21:17:56 RE-iMac-2 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 0000006e

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00200000 00008297 00000474 00000010

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 0000047e 00000dfc 00000066 0000000a

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00000000 00000000 00000403

Dec 5 21:17:56 RE-iMac-2 kernel[0]: 00000010 00000000



And some more temperature logs arround thet time:

Dec 5 21:07:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3a 00 00 00 00 00

Dec 5 21:09:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3a 00 00 00 00 00

Dec 5 21:11:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3a 00 00 00 00 00

Dec 5 21:13:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3b 00 00 00 00 00

Dec 5 21:15:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3b 00 00 00 00 00

Dec 5 21:17:43 RE-iMac-2 SmartDaemon[20194]: Unknown SMART temperature format: 3b 00 00 00 00 00

Dec 6, 2012 1:26 PM in response to Joris Sewandono

Hope this helps our cause.



The team behind Pixelmator has posted a lengthy apology on their blog following the discovery of a bug that would sometimes cause Macs to restart or the app to crash when intensively using the popular image editor.


It turns out, the newest Nvidia Geforce graphics card drivers in OS X 10.8.2 are causing the issue, and Pixelmator is working with Apple to resolve the issue.

Everything we do at Pixelmator Team is aimed at making your favorite app the best in the world. With every minor update, we strive to live up to a high-quality standard. We even put aside new features, such as layer styles, for the sake of quality improvements. So far, we are happy with what we've achieved. However, there is one issue we wanted to talk about a little bit more.

A month or so ago, after the most recent OS X update (10.8.2), we've bumped into a problem that causes certain Macs to restart when intensively using Pixelmator. Sometimes, the app would stop responding without restarting a computer, or just cause some graphical glitches.


We did everything to find the root cause of the problem. We've researched a vast amount of information about OS X internals. We've torn down our Macs. We even reached out to Apple. Finally, the picture was clear: It's an issue with Nvidia Geforce graphics card drivers.


Although the issue isn't with Pixelmator, we didn't give up. We've searched for various workarounds, and then, we checked with you to see if any of them helped (thanks so much for being so patient and for taking the time to test those workarounds). But in the end, nothing worked.


Good thing, though--the guys at Apple are very helpful, and as soon as we hear about a solution, we'll let you know about it that very moment.

The affected Macs have GT 120, GT 320M, GT 330M, 9400M, and GT 9600 Nvidia graphics cards.


Article Link: Pixelmator Apologizes for Crashes Resulting from Nvidia Driver Bug

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NVIDIA GeForce GT 130 Kernel Panics/Freezes in Lion & late Snow Leopard

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