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Why can't I add photos to Pages?

I am a teacher and at the moment the only way my students can add photos to Pages is to go into my Photos app, copy a photo and then paste it into Pages. This is tricky for my five year olds to do. I have tried clicking on the '+' but the media tab says it can't access photos or videos and need to go to the Settings app and Location Services to turn the Pages switch to on.

User uploaded file


When I go to the Settings app and Location Services there is no Pages switch to turn on and in fact all the options are faded and can't be changed (other than Find My iPad).

User uploaded file


Does anyone know what I'm doing wrong please?


Thanks

Belinda

iPad 2, iOS 5.1

Posted on May 9, 2012 2:37 PM

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Question marked as Best reply

Posted on May 9, 2012 9:59 PM

Belinda,


You certainly are doing the right things to get your media browser to bring in photos - but for some reason your Locations settings is missing the Pages switch. This might be a good time to do some basic iOS actions to perhaps properly connect your iPad with Pages. What I would do is the following:


Turn OFF all active apps on your iPad - Double Click your Home Button to expose the active apps > tap and HOLD on the first app icon until it jiggles and displays a "-" then tap each "-" until all apps are gone


Power down your iPad and restart it - Click and HOLD BOTH Home and Sleep buttons on the iPad until the shutdown slider appears > slide to shut down > wait a minute or so then Restart your iPad


Connect your iPad to iTunes and allow iTunes to synch again with your iPad - Apple just released an iOS update to 5.1 and iTunes may reload your apps


Go to Settings > Locations Services and see if your Pages Switch has now been added - as a teacher, I imagine you also have Keynote and Numbers - they too should have Location Services Switches which are missing from your screenshot, so with any luck, they should be restored as well.


Good Luck.

10 replies
Question marked as Best reply

May 9, 2012 9:59 PM in response to Belinda J

Belinda,


You certainly are doing the right things to get your media browser to bring in photos - but for some reason your Locations settings is missing the Pages switch. This might be a good time to do some basic iOS actions to perhaps properly connect your iPad with Pages. What I would do is the following:


Turn OFF all active apps on your iPad - Double Click your Home Button to expose the active apps > tap and HOLD on the first app icon until it jiggles and displays a "-" then tap each "-" until all apps are gone


Power down your iPad and restart it - Click and HOLD BOTH Home and Sleep buttons on the iPad until the shutdown slider appears > slide to shut down > wait a minute or so then Restart your iPad


Connect your iPad to iTunes and allow iTunes to synch again with your iPad - Apple just released an iOS update to 5.1 and iTunes may reload your apps


Go to Settings > Locations Services and see if your Pages Switch has now been added - as a teacher, I imagine you also have Keynote and Numbers - they too should have Location Services Switches which are missing from your screenshot, so with any luck, they should be restored as well.


Good Luck.

May 28, 2012 8:42 PM in response to Belinda J

Belinda,


You've done everything I can think of to fix the problem.


There is a 90-day technical support and a limited 1-year warrantee on your iPad. You may be able to get help here:


http://www.apple.com/support/ipad/contact/


If you are beyond that period, the folks at the nearest Apple Retail Store Genius Bar may be able to help. To make an appointment (recommended) to visit a genius bar:


http://www.apple.com/retail/geniusbar/


Hope you find a fix.

Aug 27, 2012 12:49 PM in response to Belinda J

I had the same problem, but figured out how to fix it.


The reason your Location Services are greyed out is because you have them set under Restrictions to NOT allow changes. Just go into Restrictions change Location Services to "allow changes". Then open the Pages app, open a document, tap the "+" button on the top right of the tool bar. The box will come up asking you to allow location services--choose yes. All your photos should now show up and the Pages app now shows in the Locations Services list. You can now go back into Restrictions and reset the "do not allow changes" to Location Services if you want.


:-)

Jan 7, 2013 9:18 AM in response to Belinda J

I found this on another post thread and it worked for me to reset Preferences. Everything listed above did not work. Here is what I found:


Reset location services in Setting>General>Reset>Reset Location and Privacy and that fixed the problem.


The next time you launch into Keynote it will ask if you want to allow access to photos, click yes/okay and you will have access to pictures in the camera roll.


Hope it helps,

David

Why can't I add photos to Pages?

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