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i accidentally scratched off the code

What happens when i accidently scratch off the code on my itunes gift card? Is there a way to redeem it still?

Posted on May 9, 2012 4:29 PM

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Posted on May 9, 2012 4:44 PM

Yes. Just make sure to have the gift card serial number with you when you contact iTunes Support through:


http://www.apple.com/support/itunes/store/


This article may help too:


Invalid, inactive or illegible codes

http://support.apple.com/kb/TS1292

2 replies

May 9, 2012 4:45 PM in response to Rachel_Engle

You will just need to submit a form to contact iTunes support. They will get back to you via email to resolve your issue. Email them the serial number of the card, and as many of the letters of the code as you can still read.


Instructions for that are here: http://support.apple.com/kb/TS1292


Here is the direct link to email iTunes:

http://www.apple.com/lae/support/itunes/contact.html


Hope this helps 🙂

i accidentally scratched off the code

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