Currently Being ModeratedMay 21, 2012 9:13 AM (in response to HomerT)
I'm seeing the same behavior. My guess is that because the Apple TV 2 isn't supposed to support 1080p, that it plays the SD version instead. If I split apart the HD/SD version of a movie, the 1080p HD version shows up and plays just fine.
I'm going to create a HD/SD combo file with 720p instead of 1080p to see if the Apple TV recognizes that and plays the HD version.
UPDATE: Workaround found: Open up your 1080p HD file in Subler and change the flag from 1080p to 720p. The Apple TV will now happily display and play the HD version in an HD/SD combo file. The file and video quality is completely unchanged, it's just the flag.
Currently Being ModeratedMay 21, 2012 9:17 AM (in response to stoli412)
I fixed this issue. What I did was move all the files to my desktop (iTunes extras, HD version, and SD version). Then I double clicked on HD version only, from desktop, to force copy it back to iTunes. Then double clicked the iTunes extras to force add that back to iTunes. Threw SD version in trash. Problem solved.
I tried deleting the SD version directly from iTunes directory first but that didn't work. Thinking back now though it may have just been cache that needed to be cleared by restarting iTunes but who knows.
Either way, moral of story? Nuke SD version
Currently Being ModeratedMay 21, 2012 9:21 AM (in response to HomerT)
Deleting the SD version works too, but it's nice to have the SD version for transfer to the iPhone/iPad so it doesn't take up as much space.
Try the method I outlined above. It's working like a champ for me. I don't have an Apple TV 3 to test to see if changing the flag to 720p has any effect, but I can't imagine it would since the file itself isn't actually changing.
Currently Being ModeratedJul 2, 2012 8:07 PM (in response to HomerT)
I've got to be honest here, both of the proposed solutions bug me. I don't feel like I should have to (or want to) nuke the SD version and I really don't want to go through and retag all of my HD files incorrectly to 720p. What bugs me even more is that up until I updated my ATV 2 to 5.0.2, the HD versions were there and available... Now, like a **** in the wind, they're gone (but of course all are available on my ATV 3 in another room). I've tried every conceivable reset short of wiping the ATV 2 and starting over, but I mean this is just a bit ridiculous. If I remember correctly the downscaling actually happens on the machine (via iTunes) itself, not on the ATV 2. There's no reason that HD content shouldn't show up as such via Home Sharing - something sketch is going on. I'm finding hardly anything on this problem anywhere, but I'm hoping that someone has ran into it and has another possible solution that lets things work as they are and should.
Currently Being ModeratedJan 16, 2013 8:51 PM (in response to jspeciner)
OK the movies show up s HD-SD when you look at it as list view in iTunes, but in the ATV 2 it has no HD nor SD tag at all. Has anybody figured this out yet?
Currently Being ModeratedJan 17, 2013 6:11 AM (in response to OzziesMAC)
The only way I've found to get 1080p movies to show up and play on the ATV 2 is to tag them as 720p. This has no negative effect on how they show up or play on the ATV3, but it makes them work on the ATV2. I use an app called Subler that makes it easy to change iTunes tag data: http://code.google.com/p/subler/
Currently Being ModeratedJan 17, 2013 8:08 AM (in response to stoli412)
I know the ATV 2 has a 720P limit, but will it down convert a 1080P video to 720P or just play the SD version of the movie if its tagged at 720P?
Currently Being ModeratedJan 17, 2013 8:14 AM (in response to OzziesMAC)
1080p files play back just fine on the ATV2. It just outputs them as 720p.
Currently Being ModeratedJan 17, 2013 1:51 PM (in response to stoli412)
So if I leave both version of the movie with their normal 1080P and SD tag when I view the cover art on an ATV 2 it will not have the HD badge but will it select the HD content when selected?
Currently Being ModeratedJan 18, 2013 7:44 AM (in response to OzziesMAC)
No, you need to change the tag on the 1080p version to 720p. It will then show up as HD on the ATV2 and play back at 720p.
Changing the tag will have no effect on the ATV3. It will show up as HD and play back at 1080p.
Currently Being ModeratedJun 7, 2013 8:31 AM (in response to stoli412)
Had the same issue as Ozzies - I've got 2 apple tv2, 1 apple tv3. Couldn't for the life of me figure out how to code this except have two separate files -- an HD version, then a SD version. In sorting - I'd put a "z" in front of every SD copy to force them at the end.
This is a much more elegant solution. One more note - in Subler - if you decide to add more movies or an HD version later- you can add the CID # - make sure your SD and HD version have the same number, they will be listed together with the HD-SD tag.
Thanks, Stoli - appreciate it.