HT203459: If you see a 'This movie requires QuickTime' message in iTunes

Learn about If you see a 'This movie requires QuickTime' message in iTunes
RichInChi
Level 1 (0 points)

Q: need to download itunes 10.5.3 64bit OS Win7

Current version of iTunes apperently will not allow music videos to play after upgrading to current version of itunes 10.6.x, looking to re-install earlier version to see if this is fix.  Quicktime verson is Pro 7.x-lic.  Any help as to where to re-down load from apple?

Windows 7

Posted on May 9, 2012 7:42 PM

Close
RichInChi

Q: need to download itunes 10.5.3 64bit OS Win7

  • All replies
  • Helpful answers

  • by b noir,

    b noir b noir May 9, 2012 9:25 PM in response to RichInChi
    Level 9 (72,129 points)
    May 9, 2012 9:25 PM in response to RichInChi

    Current version of iTunes apperently will not allow music videos to play after upgrading to current version of itunes 10.6.x

     

    On occasion, that's produced by odd permissions issues.

     

    Let's try an experiment. I'd like to try doing a "Run as administrator" on your iTunes.

     

    Quit iTunes first.

     

    In Computer, open Local Disk C: or whichever drive you have your program files installed on.

    If you have a 32-bit version of Windows, open the "Program Files" folder.

    If you have a 64-bit version of Windows, Open the "Program files (x86)" folder.

    Open the "iTunes" folder.

    Right-click on the iTunes.exe file and select "run as administrator".

     

    Try playing some of the content that was not playing before ... does it play properly now?