HT201541: Update the software on your Mac
Learn about Update the software on your Mac
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by Barry Hemphill,May 10, 2012 5:13 AM in response to gillianarnold
Barry Hemphill
May 10, 2012 5:13 AM
in response to gillianarnold
Level 8 (37,996 points)
PeripheralsHello:
Read this article:
http://support.apple.com/kb/HT4380
The article explains several troubleshooting steps. From your post, it would appear a reset is in order.
Barry