jmartin123

Level 1 (0 points)

Q: I bought an app by mistake. What can I do to reverse it?

I was swiping pages in the app store right after I had put in my password to update some apps and I accidentally bought an application. What do I do?

iPad 2, iOS 5.0.1, I was swiping pages.

Posted on May 10, 2012 6:59 AM

I have this question too

Q: I bought an app by mistake. What can I do to reverse it?

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by roaminggnome,

roaminggnome May 10, 2012 8:34 AM in response to jmartin123
Level 10 (97,411 points)

May 10, 2012 8:34 AM in response to jmartin123

There are no refunds.
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by Evan Blackheart,

Evan Blackheart Jun 29, 2012 2:05 PM in response to jmartin123
Level 1 (0 points)

Jun 29, 2012 2:05 PM in response to jmartin123

I believe the iTunes Store can make a one-time exception to this rule and refund the item for you. Just send them an email explaining your situation, and expect a response in 24-48 hours. Visit http://expresslane.apple.com and fill out the email form.

Meanwhile, you might want to make sure your iTunes Store warnings are turned on, so you can avoid making purchases by mistake. Look here:

Resetting iTunes Store warnings
http://support.apple.com/kb/HT1734
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