Adobe 10.3.1 produces useless gray screen from internet pdf's

Question

Level 1

4 points

Adobe 10.3.1 produces useless gray screen from internet pdf's

D/Loaded Adobe 10.3.1, now all pdfs from internet are just a gray screen. Pdf's attached to emails OK. I'm on latest Safari Browser . Can't find earlier non-troublesome Adobe REader on Internet.

iMac, Mac OS X (10.6.8), Latest Safari Browser

Posted on May 10, 2012 8:13 AM

Reply

Answer 1

mcbuffy

Level 4

1,071 points

May 10, 2012 12:08 PM in response to harry155

Hello,

If you want to see PDF files in Safari's window you should try this (it's a problem with Adobe Reader) :

Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
If you see a file with PDF in its name drag it to the trash.
Quit and restart Safari to test with a PDF.
If it works you can empty the trash.

Hope this will help. 🙂

Reply

Answer 2

harry155 Author

Level 1

4 points

May 10, 2012 4:26 PM in response to mcbuffy

Thanx, mcbuffy, worked like a charm!

harry155

Reply

Answer 3

gm1644

Level 1

4 points

Nov 19, 2012 10:50 AM in response to harry155

Thank you so much mcbuffy! I have been struggling with this for months.

Reply