HT203517: iCloud: Troubleshooting Documents in the Cloud

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Lynkeus

Q: iCloud sync problem with iPad

Hello, I have bought a new iPad (first time) and wanted to sync my presentations currently stored in iCloud using Keynote. With my iPhone, it works perfectly but when it comes to iPad, I see the files but they are not downloading. I see just empty downloading bars, but they stay like that. I also can't delete them because they haven't been downloaded yet

 

So, I tried deleting them from iCloud and lets see if they are gonna disappear. But no, they haven't. Even though I tried closing/reopening icloud option for Keynote (when i closed it asked me whether you want to delete files or not, I said "yes, delete them") they appeared again.

 

Currently, I closed iCloud option for Keynote and imported my files using Dropbox, I would be really happy if I can use iCloud service again.

 

Thanks.

iPad (3rd generation) Wi-Fi, iOS 5.1.1

Posted on May 10, 2012 11:31 AM

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