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Inigodiaz
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Q: No Service on iPhone 4

Hi, i just got an iphone 4 handmedown from my brother. The iphone was restored to factory settings so it would be new for me. I set up my iphone and put sim in it. The diplay on the iphone says that there is no service. I have no idea how to fix this i have tried two different sims, toggling the airport button, restoring it, turning it on and off. i have no idea how to fix this. i have done nothing to the phone but turn it on, restore it and update it. I dont understand why it doesnt work considering it was working a week ago. I have updated the software to 5.1.1 and still nothing. I have no idea what to do considering i have tried everything and i really dont want to go all the way to the apple store which is really far way.

iPhone 4, iOS 5.1.1

Posted on May 10, 2012 1:25 PM

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Inigodiaz

Q: No Service on iPhone 4

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  • Helpful answers

  • by randers4,

    randers4 randers4 May 10, 2012 1:58 PM in response to Inigodiaz
    Level 9 (62,891 points)
    May 10, 2012 1:58 PM in response to Inigodiaz

    Do you have an iPhone plan with your carrier?  Most require data plans and offer service plans specific to iPhones, so not just any SIM will work (even if it's from the same carrier).  If you do, contact your carrier to see if your plan is provisioned correctly.  If it is, you may have a bad SIM.

  • by Inigodiaz,

    Inigodiaz Inigodiaz May 10, 2012 2:02 PM in response to randers4
    Level 1 (0 points)
    May 10, 2012 2:02 PM in response to randers4

    yeah i have the iphone plan and i have contacted my carrier and they didn't say much. i have also tried the phone with a different sim so its not the sim. thanks for the reply though!

  • by randers4,Helpful

    randers4 randers4 May 10, 2012 2:07 PM in response to Inigodiaz
    Level 9 (62,891 points)
    May 10, 2012 2:07 PM in response to Inigodiaz

    Then you might have to restore it as new, which replaces the iOS with a fresh copy.  (Unless that's what you meant by "restored to factory settings".  Restoring is different from Erase All Content & Settings.)  If it still doesn't work after restoring as new, and your carrier has nothing to say on the subject, then you have no choice but to take it to the Apple store for evaluation.

  • by Inigodiaz,

    Inigodiaz Inigodiaz May 10, 2012 2:14 PM in response to Inigodiaz
    Level 1 (0 points)
    May 10, 2012 2:14 PM in response to Inigodiaz

    yeah i've restored twice now, set it up a new phone and nothing. i guess i'll have to take it to the apple store. thanks for your help and anyways.