Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Kernel Panics in 10.7.4

I kid you not, ever since I updated 10.7.4 last night, I've had at least 3 kernel panics, plus it wouldn't wake up from sleep.


Sometimes it seems to crash for no reason at all -- the computer will just be sitting there and I won't be doing anything; granted, I'm sure a skillion processes are running, but no more than I would usually run.


I have no idea what's going on.


Is anyone else having this problem?


Where are the pertinent logs hiding so I can share them with some wise soul?


Thanks, everyone.

Mac OS X (10.7.4)

Posted on May 10, 2012 2:08 PM

Reply
104 replies

May 14, 2012 12:00 PM in response to Batshua

Having Kernal Panicks also since 10.7.4 update. There was a point were I couldn't even startup my MBP Regualery, Safe, or Recovery Mode. I took it to genius and (of course) could not duplicate. They kept my computer overnight and did Hardware and Stress Test and everything passed. They did not look at any software issues. Today, after an unsusseful wake up, coimputer needed rebooted and cycle of not starting up started again and then finally got it up. After unplugging the magsafe, it seems to be working fine and haven'thad a kernal panic, but am very leary that the problem has been fixed.

May 14, 2012 1:12 PM in response to Maize4life

Installed the 10.7.4 release on friday and my MBP kernal paniced every time I tried to boot it. Spent 4 hours on the phone with Apple Care on Friday. Apple care booked me an appointment at the Apple store. Delivered it to them Saturday Morning. Replaced the drive and cable and loaded 10.7.3.


Machine worked until updater loaded 10.7.4 and then back to Kernal Panics. Called Apple Care this morning and they told me about the 10.7.4 problem. Restored all my data back from my time machine backup to prior to the 10.7.4 release and it works. Got all of my data back too and only lost about 10 minutes of work.


Not a happy release to say the least.


So if you have installed 10.7.4 and it's kernal panicing go back to 10.7.3 and turn off updater until the dust settles.


Good luck.


Mike

May 14, 2012 5:11 PM in response to Batshua

I had Kernel Panic while booting after upgrading my mac book pro 13 inches Mid 2010

I´ve fixed it during the weekend.

Unfortunatelly I don't have clear steps to reproduce. I did a lot of things and some cancelled in the middle.

This is what I would say made the trick.


1- Booting in safe mode worked for me (reboot. press down shift key after the chime).

2- Open Disk Utilities. Verify and Fix the Permissions.

2.1 - I Rebooted and didn't work. Same kernel panics.

3- Reboot into Recovery Mode (Ctrl R). I've did this to reinstal Lion.

4- Tried to reinstall Lion downloading it from Internet but failed. Never finish downloading it 😟

5- Reboot into Recoverty Mode. This time to verify and fix permissions again.

6- Verified and Fixed permissions. I've did this 3 or 4 times. Some permissions never got fixed

7- Reboot nomrally and worked.


Is flaky but worked for me.

In the middle, but pretty sure after it worked, I removed a couple of applications that may had to do with SMC. I had smcFanController and CoolBook. Both in the trash now with all it's related files.


Good luck Fellows

May 14, 2012 7:56 PM in response to Batshua

I updated to 10.7.4 from 10.7.3 and got a kernel panic about 20-30 seconds into startup (used Software update). Could not boot in safe mode- same panic. Booted from the recovery partition, checked the disk, everything OK, repaired permissions, restarted and again a kernel panic on startup. Restored via TIme Machine, downloaded and installed 10.7.4 via the Combo updater, same thing. Restored again, tried upgrade from the install 10.7.4 while booted from the recovery partition, same thing. Even burned the origional 10.7.1 install app to a USB drive and booted from it, erased and re-partitioned the hard drive, and tried a clean install via the internet. Rebooted and same thing. So it's not an extension problem. It's not a permission problem. Ran the latest Techtool and no problems detected with the memory or the hard drive. Finally restored 10.7.3 and am running it now without problem. Might mention I swapped out the new memory for the old memory during the process. I've been a faithful Mac user since '94. Well, except for my Android phone (poor reception with ATT and Verizon and Sprint where I live; come on US Cellular!!!). And I will continue to be a Mac user. But I have never, never had a problem like this update.

(Mac Mini Mid 2010 2.4GHz Intel Core 2 Duo, 8GB 1067 MHz DDR3)


Message was edited by: Bob Burlison (forgot to mention which machine)

May 14, 2012 10:46 PM in response to Batshua

I ended up rolling back to my last 10.7.3 backup because as it turns out, after a number of kernel panics, my computer stopped booting altogether. Now everything is fine (relatively speaking; I had some data loss because I restored from a relatively old backup), but I know eventually I'll need to update to 10.7.4 again. Is there any way to know which build an update is ahead of time, so I can skip the bad build in favor of a better one?

May 14, 2012 10:59 PM in response to Batshua

Ok, after a 3 day nightmare it might be done. Out of pure desparation I tryed the "R" option and reinstalled Lion. Installation crashed while installation, but after a bunch of tryes I mentionend that althoug the installation crashes, everytime it got further through. So after around 10 restarts the installation went fully through, setup crashed a couple of time but went finally through. I had to configure a new user, but after all was done I could login with my normal user credential and now all seem to be fine. !?!? Whatever the reason !?!?


The "R" (recovery mode) thing installed 10.7.4, so no need to apply the Combo Updater afterwards.

Just to make sure I did the "rights repair".


Right now I lost all trust in my MBP 6,1 and 10.7.4 and I'm doing a fresh backup to be prepared when things turn bad again. Hoping that it's are going smooth from now on ...


Never had a problem like this one with OSX and hopefully never will have again, fingers crossed.

Looking forward to the new MBPs in Summer! After two years with the same machine this might be "a sign" to plan for a change ;-)

May 15, 2012 1:17 AM in response to Batshua

Same issue with my Macbook Unibody late '08. Never ever had a single problem with it until last upgrade to 10.7.4. By sunday I had six or seven hard crashes, most of them while trying to get the computer back to work.


Tried many things during the last two days, including Recovery Mode (checked disk and permissions, but didn't want to reinstall) and the SMC re-install as explained in the article posted by MDG088014. Nothing worked for me.


I only noted the machines doesn't crash while in safe mode, that's why I think the problem might be related with some bad integration between 10.7.4 and one or more of the programs I installed. I also tried to uninstall some of the suspicious ones (i.e.: FreeMemory) but nothing changed.


I give up: tonight I'm going to recover the whole system from my Carbon Copy Cloner backup unit - I luckily have a quite close backup - and get back to 10.7.3. I'm not going to try upgrading again until Apple officially releases a new version of the update.

May 15, 2012 4:22 AM in response to Bob Burlison

Hi Bob,


I agree with you. The problems are not related to files or extensions. I too made a clean install of 10.7.0 then upgrated to 10.7.4 with the computer clean, nothing else but the OS installed and it gave all Kernel Panics. I also made a 10.7.4 boot disc and did a clean install and the installation didn't even get through.


All this was done on my wifes Macbook Core 2 Duo (white unibody 2010) with 8GB RAM.

I then restored the OS from the Time Machine backup and it's now running 10.7.3 again with no problems.


On my MBP 2011 Core i7 I had no problems at all. In fact 10.7.4 resolved many performance and hign memory usage issues that I had before.


So I think this is hardware related, not a hardware problem but a driver problem with some machine configurations.


I use macs for 6 years and have never seen anything like this on a system update. I hope Apple fixes this as soon as possible.

May 17, 2012 6:40 AM in response to Batshua

After updating to 10.7.4 with the Combo updater, my Late 2011 MBP 17 would crash upon sleep (the "breathing" light would never start pulsing, and I would have to hard power off and reboot to get it back). I reinstalled the Combo updater with no success.


I also reset the SMC (shift-control-option-power), which made no difference.


After replacing my AppleSMC.kext file with the one from 10.7.3, everything appears to be working properly now - I can sleep and wake with no problems.


UPDATE - I'm still getting kernel panics when I turn on my external Time Machine backup drive, connected via an expresscard ESATA card. As long as I leave the drive turned off, no problem (not the card, in other words, I think).

May 17, 2012 8:57 AM in response to stembre

Just an update from previous post: Yesterday I worked with an Apple specialist from Elk Grove who followed up with a call to walk me through another attempt to load 11.7.4. I still had kernel panics at bootup (Apple logo), and upon reboot it happened again shortly thereafter. I sent her my log file containing 5 KPs plus my system report which she is forwarded to the Apple software engineers for analysis. I am also experiencing the issue with my laptop not waking from sleep mode. Her suspicion is that I may have a hardware conflict with my upgraded 500GB Seagate Momentus XT drive (model ST95005620AS). I installed the drive in August 2010, about a year after I purchased my MacBook Pro 5,4 (15" mid-2009 model, 2.53 GHz). I was previously using Seagate firmware version SD23 when I first downloaded 10.7.4. After speaking with the Apple representative yesterday, I burned an .iso of the new firmware version SD28 to disc and installed it. After reboot, 10.7.4 KPed again once while typing an email to the Apple rep. and again while attempting to download the new Safari 5.1.7.


As of now, I have rolled back to 10.7.3 from a Time Machine backup. Is anyone else using an upgraded drive, perhaps the Seagate variety mentioned? In case any of you are also using some of the potentially conflicting software, I am also using Parallels 7 with Win XP Pro virtual machine, FreeMemory, Pure Music, FaceTab for Facebook and Cinch. Additionally, I installed 8GB of RAM in 2010. I ran memtest but everything checked out OK.

May 17, 2012 9:19 AM in response to Mickster1972

This isn't a hardware issue. The Apple store that had my MBP for 2 days ran every hardware diagnostic they had (including the one that takes 6 hours and they ran that one twice) and didn't find any hardware issues. Completely out of ideas they swapped the HD and installed 10.7.3 which of course works and they thought they had fixed it. I loaded the 10.7.4 update when I got it back and was right back to kernal panics on boot... Reinstalled 10.7.3 and my happy MBP returned to acting normally.


This is a software problem not a hardware issue. Apple knows this. It might not have filtered to all of the support folks yet.


Mike

May 17, 2012 9:17 AM in response to Mickster1972

Hi


I have a seagate momentus XT 500GB in my macbook pro with the combo version of 10.7.4 installed and it works ok. Admitedly I only did it yesterday but it seems to be okay so far. I'll test it further today.


I installed 10.7.4 on my imac and this experienced the windows equivalent of the BSOD or in the mac world...kernel panic.


I've been liaising with Apple regarding this but I have reversed the imac 10.7.4 back to 10.7.3

Kernel Panics in 10.7.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.