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Helpful answers
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May 10, 2012 7:30 PM in response to NoIdea123by John Galt,My Macbook pro has just had a new 500gb hard drive in it
New Macs do not ship with system installation discs. When did you buy your computer?
Who installed this hard disk? What happened to the one it replaced? Do you have a backup? What OS was originally installed? Details please.
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May 10, 2012 7:42 PM in response to John Galtby NoIdea123,I bought it early Feb but it was a late 2011 model. Its actually a laptop but ive put it under the wrong community. Grangeburn office and It in Hamilton installed it because the old one died and nothing could be retrieved from it. I dont have a back up and Snow leopard was originally installed but it came already on my hard drive.
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May 10, 2012 8:18 PM in response to NoIdea123by John Galt,You might be in a bind. While is is normal for new Macs that shipped with Lion to omit a system installation DVD, yours was running Snow Leopard. Apple included a system installation CD or DVD for every computer that shipped with every computer through Snow Leopard. Lion was installed on every machine built starting about August 2011, ending the DVD era.
Apparently your computer had been sitting in someone's inventory for a while, but that's no excuse for them to have removed the DVD from its box.
Try booting Lion Internet Recovery. Read this:
http://support.apple.com/kb/HT4718
I suspect Lion Recovery may not work since "your computer's eligibility for Lion will be verified with Apple" and you appear not to have purchased it.
Please let me know what happens when you attempt to boot Lion Recovery.