Previous 1 2 Next 27 Replies Latest reply: Jul 3, 2012 2:53 PM by CobraPilot11
pkules Level 1 Level 1

Dear Apple,


iCloud Mail since yesterday is not working. Not working at all!


Your statement that the iCloud is up and running is FALSE! Mail is not working at all.


Since yesterday I cannot access anyhow my emails on the iCloud account. All of a sudden even my local copy of all emails on my Mac are gone.

As I use MobileMe/iCloud since a number of years for my work, this is some gargantuan disaster for me...


I sent you a number of reports trying to access the iCloud Mail through web browser (Safari).


I am so dissapointed with this and the level of your customer care for iCloud. I tried to contact anyone and I was suggested to buy a protection plan for my Mac...


Dear Apple, just let me access all my emails - I promise to take them all and move to another cloud mail provider....


Highly dissapointed long time, multiple Apple products user....



iCloud, Mac OS X (10.7.4)
  • Gavin6996 Level 1 Level 1


  • hall-hill Level 1 Level 1

    Same here in UK.

  • roncarfl Level 1 Level 1

    Same for me. Very dependent on my iCould mail address, so this is critical for me.

  • Twinsmom96 Level 1 Level 1

    I've been having trouble with iCloud since yesterday. Too bad Apple is so arrogant they think it's our fault. It's obviously iCloud because all other internet functions are working fine.

  • riba63 Level 1 Level 1

    Same happened to me today.  Apple Customer Support told me that there was an error on their side where iCould thought that my mailbox storage size was larger than my iCloud storage size...

    Had to reset a couple of settings, but after few hours same problem again..

    Very dissappointing as i am very dependent on iCloud mail

  • Diana Phillips Level 1 Level 1

    Having trouble since yesterday.....many emails in trash appear unread (not true), sent mail has the little blue button as well!

    cannot get mail this morning.  may 11th.  went to icloud and cannot get mail there either!!!!!!

  • ppissierssens Level 1 Level 1

    I am in Belgium: same problem since this morning. My email sometimes works, then stops working again and this on all devices + browser access to I called Apple support (based in the Netherlands it seems). I was told they are aware of the problem and asked me "for a few days patience". A FEW DAYS? In what century is Apple expecting us to live? Is that the kind of support Apple expects us to accept for a PAID service? Unfortunately it is not the first time or now does not work as it should. Every time I call support I get the same answer "it should work again soon". What is even more annoying is to read on the Apple web site the statement that all services are running fine! On what planet? It is really sad that Apple does not even recognize there is a problem. Apple customers are loyal but Apple inc needs to learn there are also limits to loyalty. If I am supposed to use my icloud account for business communications then I should be able to rely on that service. Being offline for days is not an option. Wake up Apple inc.!

  • metrografix Level 1 Level 1

    same here

  • mhs2e Level 1 Level 1

    same here.

    Unrelaible basic email is pretty much intolerable

  • bfromva Level 1 Level 1

    Same problem in Virginia!

  • sellex Level 1 Level 1

    Same in Vegas.  Hasn't been working since yesterday.  Doesn't work on my iPhone or through the cloud online.

  • Gary P Level 4 Level 4

    Same here in California. I use an iCloud address for my primary email, and it has been unable to receive on my Mac since last night. And, if I attempt to view email online at, I get the endless spinning gear. All my other email addresses work fine. It is Apple that can't seem to do basic email right.

  • Dmitry_rad Level 1 Level 1

    Same problem in Russia......

  • Teddyk1 Level 1 Level 1

    I believe it is time to switch to a different mail provider.

    WE all pay for this  yearly

    We need a better support then this . NOT ACCEPTABLE

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