HT203354: If you see "Error -9812" when you access the iTunes Store

Learn about If you see "Error -9812" when you access the iTunes Store

rasaro72

Level 1 (0 points)

Q: What does "Error -9812" mean?

What does "Error -9812" mean? I am unable to access iTunes. I get a message, "we could not complete your iTunes Stores request. An unknown error occured (-9812).

iPod touch, Windows XP

Posted on May 11, 2012 1:11 PM

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Q: What does "Error -9812" mean?

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by b noir,

b noir May 11, 2012 1:18 PM in response to rasaro72
Level 9 (72,129 points)

May 11, 2012 1:18 PM in response to rasaro72

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:

iTunes: Advanced iTunes Store troubleshooting
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HT203354: If you see "Error -9812" when you access the iTunes Store

Q: What does "Error -9812" mean?

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by b noir,

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