Aperture Error in Opening

Question

Level 1

10 points

Aperture Error in Opening

I am runniing Aperture 3.2.3 and Lion 10.7.4 All software are up to date. Aperture has been working fine until just a few days ago and I got the error messabe below. Any Ideas

"Check with the developer to make sure Aperture works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."

Processor 2.8 GHz Quad-Core Intel Xeon

Memory 3 GB 1066 MHz DDR3 ECC

Graphics ATI Radeon HD 5770 1024 MB

Software Mac OS X Lion 10.7.4 (11E53)

Mac Pro

Posted on May 11, 2012 2:33 PM

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Answer 1

dbmoore

Level 1

105 points

May 11, 2012 4:06 PM in response to cwrucase

Weird! Can you load more ram? Thats the first thing for me that stands out. I think the min is 4 now.

Cheers

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Answer 2

léonie

Level 10

194,647 points

May 11, 2012 10:14 PM in response to cwrucase

Did this start after you upgraded to MacOS X 10.7.4?

Is there a Crash report? Then please post the first 50 lines of the crash report - paste the text into the message window, no screenshot please.

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Answer 3

cwrucase Author

Level 1

10 points

May 12, 2012 4:50 AM in response to dbmoore

Just checked the specs, 4 is the recommended memory but minimum is stated at 1, Ran Disk Utility, it fixed some things, but on reboot, Aperture stil does not run

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Answer 4

cwrucase Author

Level 1

10 points

May 12, 2012 4:57 AM in response to léonie

No this is a new machine, few months old. Transfered all my programs from my old Mac Pro, then purchased Aperture 3 from App Store. Once my photo libraries were udated, Aperture 3 worked fine. Then just one day it stopped. Reminds me of my PC days.

In the old days I would just reload the program, but the App store will not let me do that. Know of a way I can get the program on disk.

I can open the library and when I "Show Packet Contest", all my photos are there, so it appears to be the program it'self and not a corrput library

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Answer 5

léonie

Level 10

194,647 points

May 12, 2012 5:21 AM in response to cwrucase

Is there a crash report? You did not answer that part of my question. If there is, we really do need to see it.

but the App store will not let me do that.

If you bought Aperture from the AppStore, you can download it again from the Store, when you move Aperture from the "Applications" Folder to the Trash (do not empty the Trash). Then you should again see the download option.

I can open the library and when I "Show Packet Contest", all my photos are there, so it appears to be the program it'self and not a corrput library

That is not conclusive evidence. You may be able to see all your images, and the library may still be corrupted. It contains several database files besides the images.

Have you tried to repair your Library permissions? If not, I suggest you try to run the "Aperture Library First Aid" tools:

Hold down the command and the options key while you double-click your Aperture library. From the panel that (hopefully) will appear, select: "Repair Permissions".

If that does not help, try "Repair Database" next.

You may have imported a corrupted image, and Aperture crashes while trying to create a preview. Try to launch Aperture with the "Shift" key hold down. This will prevent the creation of previews.

Regards

Léonie

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Answer 6

cwrucase Author

Level 1

10 points

May 12, 2012 1:21 PM in response to léonie

None of the above resolved the problems, Same error occurs. And I deleated Aperture from My purchases like apple support suggested then it would reappear, it did not. Crash report is as follows

Process: Aperture [533]

Path: /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

Identifier: com.apple.Aperture

Version: 3.2.3 (3.2.3)

Build Info: Aperture-203040000000000~4

App Item ID: 408981426

App External ID: 6826406

Code Type: X86-64 (Native)

Parent Process: launchd [125]

Date/Time: 2012-05-12 08:45:40.707 -0400

OS Version: Mac OS X 10.7.4 (11E53)

Report Version: 9

Interval Since Last Report: 47621 sec

Crashes Since Last Report: 10

Per-App Crashes Since Last Report: 10

Anonymous UUID: 671E3A26-EC58-4187-8F00-05D4466990F0

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

Referenced from: /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

Reason: no suitable image found. Did find:

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

Binary Images:

0x100000000 - 0x100797fe7 com.apple.Aperture (3.2.3 - 3.2.3) <68B4FE50-2493-34CE-AA96-5082AEB612C8> /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

0x100984000 - 0x100e3efe7 com.apple.RedRock (1.8.2 - 233.29) <C0877210-AC68-3632-843C-41EDD190D9EC> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/RedRock.framework/Vers ions/A/RedRock

0x1010b7000 - 0x1010baff7 com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <F3D00C75-7FC9-3E44-9C43-1CCF02A42244> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/iLifePhotoStreamConfig uration.framework/Versions/A/iLifePhotoStreamConfiguration

0x1010c0000 - 0x1010d0ff7 com.apple.iLifeAssetManagement (2.1 - 10.12) <53C0A173-E7C3-3978-A5F3-28E4E9C951CF> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/iLifeAssetManagement.f ramework/Versions/A/iLifeAssetManagement

0x1010e3000 - 0x101191ff7 com.apple.MobileMe (13 - 1.0.4) <233AAB01-586D-33DF-89D8-1D5754615C1E> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/MobileMe.framework/Ver sions/A/MobileMe

0x200000000 - 0x20000aff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <B142A0DF-3C82-31B4-913D-558F618E739C> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/AccountConfigurationPl ugin.framework/Versions/A/AccountConfigurationPlugin

0x7fff5ffb5000 - 0x7fff5ffe9baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

0x7fff8c53c000 - 0x7fff8c73efe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff8d818000 - 0x7fff8d9ecff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8df0d000 - 0x7fff8e0acff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff8ea2b000 - 0x7fff8ea77ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

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Answer 7

cwrucase Author

Level 1

10 points

May 12, 2012 1:23 PM in response to cwrucase

Have also restore both the Aperture Progam and library from Time Machine dates that I know were working, still nothing, May be it's Lion? And yes I have used Disk Utility.

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Answer 8

léonie

Level 10

194,647 points

May 12, 2012 3:01 PM in response to cwrucase

Thanks for the crash report - that makes it clear: You have a missing framework in your system library:

The Aperture Application tries to call the "PluginManager" framework and it seems not to be there.

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

You have two options: To reinstall the operatiing system or to restore the above Framework from your Time Machine Backup.

The question is, how you lost the Framework. Did you install "Final Cut" or other multimedia software lately?

To check if the Framework really is missing, open your System Library

Your Hardrive > Library > Frameworks > PluginManager.framework > Versions and look, if you have this Framework or not.

If you want to restore from Time Machine, add the "Frameworks" folder to your Finder sidebar for easy access, before you dive into Time Machine.

If you rather want to reinstall the system, use the update combo from the Apple Support web site.

OS X Lion Update 10.7.4 (Client Combo)

Regards

Léonie

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Answer 9

cwrucase Author

Level 1

10 points

May 15, 2012 6:28 AM in response to léonie

Leonie,

Your are great, reinstalled Lion and Aperture is now working normally. As I said, I did reinstall Final Cut Express on my new Mac Pro, do you why that happened?

Thanks again, Steven

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Answer 10

léonie

Level 10

194,647 points

May 15, 2012 6:48 AM in response to cwrucase

Hallo Steven,

you are welcome. Glad to help.

No, I do not know why the FCE-installation is causing that, but similar problems have been reported for some time now, see:

Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed:

http://support.apple.com/kb/TS3528

Regards

Léonie

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