cwrucase
Level 1 (9 points)
Desktops

Q: Aperture Error in Opening

I am runniing Aperture 3.2.3 and Lion 10.7.4  All software are up to date.  Aperture has been working fine until just a few days ago and I got the error messabe below.  Any Ideas

 

"Check with the developer to make sure Aperture works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."

 

Processor  2.8 GHz Quad-Core Intel Xeon

Memory  3 GB 1066 MHz DDR3 ECC

Graphics  ATI Radeon HD 5770 1024 MB

Software  Mac OS X Lion 10.7.4 (11E53)

Mac Pro

Posted on May 11, 2012 2:33 PM

by léonie,Solvedanswer
léonie léonie
Level 10 (108,604 points)
iCloud
A:

Thanks for the crash report - that makes it clear: You have a missing framework in your system library:

 

The Aperture Application tries to call the "PluginManager" framework and it seems not to be there.

 

/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

 

You have two options: To reinstall the operatiing system or to restore the above Framework from your Time Machine Backup.

 

The question is, how you lost the Framework. Did you install "Final Cut" or other multimedia software lately?

 

To check if the Framework really is missing, open your System Library

 

Your Hardrive > Library > Frameworks > PluginManager.framework > Versions and look, if you have this Framework or not.

If you want to restore from Time Machine, add the "Frameworks" folder to your Finder sidebar for easy access, before you dive into Time Machine.

 

If you rather want to reinstall the system, use the update combo from the Apple Support web site.

OS X Lion Update 10.7.4 (Client Combo)

 

 

Regards

Léonie

Posted on May 12, 2012 3:01 PM

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cwrucase

Q: Aperture Error in Opening

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  • Helpful answers

  • by dbmoore,

    dbmoore dbmoore May 11, 2012 4:06 PM in response to cwrucase
    Level 1 (105 points)
    May 11, 2012 4:06 PM in response to cwrucase

    Weird!   Can you load more ram?   Thats the first thing for me that stands out.  I think the min is 4 now.

    Cheers

  • by léonie,Helpful

    léonie léonie May 11, 2012 10:14 PM in response to cwrucase
    Level 10 (108,604 points)
    iCloud
    May 11, 2012 10:14 PM in response to cwrucase

    Did this start after you upgraded to MacOS X 10.7.4?

     

    Is there a Crash report? Then please post the first 50 lines of the crash report - paste the text into the message window, no screenshot please.

  • by cwrucase,

    cwrucase cwrucase May 12, 2012 4:50 AM in response to dbmoore
    Level 1 (9 points)
    Desktops
    May 12, 2012 4:50 AM in response to dbmoore

    Just checked the specs, 4 is the recommended memory but minimum is stated at 1, Ran Disk Utility, it fixed some things, but on reboot, Aperture stil does not run

  • by cwrucase,

    cwrucase cwrucase May 12, 2012 4:57 AM in response to léonie
    Level 1 (9 points)
    Desktops
    May 12, 2012 4:57 AM in response to léonie

    No this is a new machine, few months old.  Transfered all my programs from my old Mac Pro, then purchased Aperture 3 from App Store.  Once my photo libraries were udated, Aperture 3 worked fine.  Then just one day it stopped.  Reminds me of my PC days.

     

    In the old days I would just reload the program, but the App store will not let me do that.  Know of a way I can get the program on disk.

     

    I can open the library and when I "Show Packet Contest", all my photos are there, so it appears to be the program it'self and not a corrput library

  • by léonie,

    léonie léonie May 12, 2012 5:21 AM in response to cwrucase
    Level 10 (108,604 points)
    iCloud
    May 12, 2012 5:21 AM in response to cwrucase

    Is there a crash report? You did not answer that part of my question. If there is, we really do need to see it.

     

    but the App store will not let me do that.

     

    If you bought Aperture from the AppStore, you can download it again from the Store, when you move Aperture from the "Applications" Folder to the Trash (do not empty the Trash). Then you should again see the download option.

     

    I can open the library and when I "Show Packet Contest", all my photos are there, so it appears to be the program it'self and not a corrput library

    That is not conclusive evidence. You may be able to see all your images, and the library may still be corrupted. It contains several database files besides the images.

     

    Have you tried to repair your Library permissions? If not, I suggest you try to run the "Aperture Library First Aid" tools:

     

    • Hold down the command and the options key while you double-click your Aperture library. From the panel that (hopefully) will appear, select: "Repair Permissions".

     

    If that does not help, try "Repair Database" next.

     

    You may have imported a corrupted image, and Aperture crashes while trying to create a preview. Try to launch Aperture with the "Shift" key hold down. This will prevent the creation of previews.

     

    Regards

    Léonie

  • by cwrucase,

    cwrucase cwrucase May 12, 2012 1:21 PM in response to léonie
    Level 1 (9 points)
    Desktops
    May 12, 2012 1:21 PM in response to léonie

    None of the above resolved the problems, Same error occurs.  And I deleated Aperture from My purchases like apple support suggested then it would reappear, it did not.  Crash report is as follows

     

    Process:         Aperture [533]

    Path:            /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.2.3 (3.2.3)

    Build Info:      Aperture-203040000000000~4

    App Item ID:     408981426

    App External ID: 6826406

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [125]

     

    Date/Time:       2012-05-12 08:45:40.707 -0400

    OS Version:      Mac OS X 10.7.4 (11E53)

    Report Version:  9

     

    Interval Since Last Report:          47621 sec

    Crashes Since Last Report:           10

    Per-App Crashes Since Last Report:   10

    Anonymous UUID:                      671E3A26-EC58-4187-8F00-05D4466990F0

     

    Crashed Thread:  0

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

    Dyld Error Message:

      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

      Referenced from: /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

      Reason: no suitable image found.  Did find:

              /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper

     

    Binary Images:

           0x100000000 -        0x100797fe7  com.apple.Aperture (3.2.3 - 3.2.3) <68B4FE50-2493-34CE-AA96-5082AEB612C8> /Applications/aaaaaaaaaaAperture.app/Contents/MacOS/Aperture

           0x100984000 -        0x100e3efe7  com.apple.RedRock (1.8.2 - 233.29) <C0877210-AC68-3632-843C-41EDD190D9EC> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/RedRock.framework/Vers ions/A/RedRock

           0x1010b7000 -        0x1010baff7  com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <F3D00C75-7FC9-3E44-9C43-1CCF02A42244> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/iLifePhotoStreamConfig uration.framework/Versions/A/iLifePhotoStreamConfiguration

           0x1010c0000 -        0x1010d0ff7  com.apple.iLifeAssetManagement (2.1 - 10.12) <53C0A173-E7C3-3978-A5F3-28E4E9C951CF> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/iLifeAssetManagement.f ramework/Versions/A/iLifeAssetManagement

           0x1010e3000 -        0x101191ff7  com.apple.MobileMe (13 - 1.0.4) <233AAB01-586D-33DF-89D8-1D5754615C1E> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/MobileMe.framework/Ver sions/A/MobileMe

           0x200000000 -        0x20000aff7  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <B142A0DF-3C82-31B4-913D-558F618E739C> /Applications/aaaaaaaaaaAperture.app/Contents/Frameworks/AccountConfigurationPl ugin.framework/Versions/A/AccountConfigurationPlugin

        0x7fff5ffb5000 -     0x7fff5ffe9baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

        0x7fff8c53c000 -     0x7fff8c73efe7  com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

        0x7fff8d818000 -     0x7fff8d9ecff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

        0x7fff8df0d000 -     0x7fff8e0acff7  com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff8ea2b000 -     0x7fff8ea77ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

  • by cwrucase,

    cwrucase cwrucase May 12, 2012 1:23 PM in response to cwrucase
    Level 1 (9 points)
    Desktops
    May 12, 2012 1:23 PM in response to cwrucase

    Have also restore both the Aperture Progam and library from Time Machine dates that I know were working, still nothing, May be it's Lion?  And yes I have used Disk Utility.

  • by léonie,Solvedanswer

    léonie léonie May 12, 2012 3:01 PM in response to cwrucase
    Level 10 (108,604 points)
    iCloud
    May 12, 2012 3:01 PM in response to cwrucase

    Thanks for the crash report - that makes it clear: You have a missing framework in your system library:

     

    The Aperture Application tries to call the "PluginManager" framework and it seems not to be there.

     

    /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager

     

    You have two options: To reinstall the operatiing system or to restore the above Framework from your Time Machine Backup.

     

    The question is, how you lost the Framework. Did you install "Final Cut" or other multimedia software lately?

     

    To check if the Framework really is missing, open your System Library

     

    Your Hardrive > Library > Frameworks > PluginManager.framework > Versions and look, if you have this Framework or not.

    If you want to restore from Time Machine, add the "Frameworks" folder to your Finder sidebar for easy access, before you dive into Time Machine.

     

    If you rather want to reinstall the system, use the update combo from the Apple Support web site.

    OS X Lion Update 10.7.4 (Client Combo)

     

     

    Regards

    Léonie

  • by cwrucase,

    cwrucase cwrucase May 15, 2012 6:28 AM in response to léonie
    Level 1 (9 points)
    Desktops
    May 15, 2012 6:28 AM in response to léonie

    Leonie,

     

    Your are great, reinstalled Lion and Aperture is now working normally.  As I said, I did reinstall Final Cut Express on my new Mac Pro, do you why that happened?

     

    Thanks again, Steven

  • by léonie,

    léonie léonie May 15, 2012 6:48 AM in response to cwrucase
    Level 10 (108,604 points)
    iCloud
    May 15, 2012 6:48 AM in response to cwrucase

    Hallo Steven,

    you are welcome. Glad to help.

     

    No, I do not know why the FCE-installation is causing that, but similar problems have been reported for some time now, see:

    Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed:

    http://support.apple.com/kb/TS3528

     

    Regards

    Léonie