no internet connection despite having a strong wifi connection for iPad 2

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Level 1

6 points

no internet connection despite having a strong wifi connection for iPad 2

Hey all,

My wife's iPad 2 just stopped being able to surf the internet or use apps which require an internet connection. It connects to our home wifi network just fine and shows strong signal strength, but when she goes to use something requiring a connection to the internet, it tells her that she has no connection to the internet.

Anybody else have some tips as to what to do? I've read the link discussing Apple's recommended fixes but none of it described the specific problem we're having.

Thanks!

iPad 2

Posted on May 11, 2012 5:01 PM

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Answer 1

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jodyr

Level 1

111 points

May 11, 2012 5:27 PM in response to bwh56

The same exact issue has just now cropped up for us. We have NEVER had a problem with connectivity until just a few minutes ago. Our connection to wifi is very good, there is just no connection to the internet. My iMac is on the same network and is connecting to the net with no trouble.

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Answer 2

bwh56 Author

Level 1

6 points

May 11, 2012 5:32 PM in response to jodyr

Actually just got ours working again. I followed the advice of JimHdk in the following link: https://discussions.apple.com/thread/3869371?start=0&tstart=0

Hopefully it helps you out too!

Edit: something I forgot to mention was to check the ip address that your wireless network is giving your iPad. If it is blank or begins with 169then apparntly your router has given it a faulty IP address which would indicate while it says you have full signal strength yet no internt connection.

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Answer 3

jodyr

Level 1

111 points

May 11, 2012 5:43 PM in response to bwh56

I use my iMac as the router. I loaded 10.7.4 and new Safari this morning, so I think there may be a bug that's causing the problem. I can get the iPad online for a few seconds, then it drops off. The wireless signal is strong, the internet connect is crap to non-existent.

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Answer 4

May 11, 2012 5:45 PM in response to bwh56

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398

iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304

iOS: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199

Additional things to try.

Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.

Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html

Another thing to try - Go into your router security settings and change from WEP to WPA with AES.

How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/

If none of the above suggestions work, look at this link.

iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/

Fix iPad Wifi Connection and Signal Issues
http://www.youtube.com/watch?v=uwWtIG5jUxE

 Cheers, Tom 😉

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