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iPod Touch screen not responding - won't restart or update

My screen stopped responding to touch randomly tonight. It's done this before, where the physical buttons do what you'd expect (on the lock screen) but the touchscreen is unresponsive. The other times, I've been able to reset by holding lock and home buttons for 10 seconds as recommended. This time that isn't doing a thing. Oddly enough, my 3rd gen iPod touch (no camera) keeps wanting to only want to take a picture when I press lock/home, flashing the screen white and playing the shutter noise.


I just tried updating to iOS 5.1.1 as well, hoping that would reset it for me, but that resulted in an unknown error. My only thought now is to let the (full) battery run down completely until it dies and shuts itself off. Any other suggestions to how I can speed this process on an idle iPod? Or a different way to force a reset? I assume it could take days to run the battery down while not being used. I suppose my last resort would be to take it to a Genius bar, but I won't have time for that for a few days either. Help!

iPod touch, iOS 5.1, 3rd Gen (no camera)

Posted on May 11, 2012 5:56 PM

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5 replies

May 11, 2012 6:39 PM in response to stevejobsfan0123

I'm still holding out hope. This has happened before where the screen was unresponsive, but the reset worked as it should, and the touchscreen worked like normal upon restart. So until a restart doesn't fix the problem, I'm going to assume I just need to reset it. Some software update between now and the last time this happened must have broken the reset functionality and turned it into picture functionality or some odd bug related to the OS not turning the touchscreen back on.

May 11, 2012 6:49 PM in response to stevejobsfan0123

Interesting, I did not know you could take screenshots, nice to know! I'm thinking now maybe one of my buttons is not quite functioning right because I have tried pressing and holding both several several times (and have done this successfully in the past) but it didn't work. However, I was just finally able to get the software update to take, which restarted the iPod, which now works fine! I'm going to chalk it up to a button going bad I guess...

iPod Touch screen not responding - won't restart or update

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