Key Commands wont work Adobe Illustrator/Propellarheads Recycle

A copy of my other post here about this issue:

I recently did an erase and reinstall to work around the bug in which the QT 7.0.4 update invalidates the QT Pro key...

Anyway, so now I have 10.4.6 on my machine, my system and all the apps are only a few days old. I use Photoshop and Illustrator a lot. There seems to be a problem with the modifier keys in these two apps, particularly the option key. If I use the option key in photoshop with the marquee tool to subtract from a selection, it also forces the selection to center itself around the origin point, instead of from the corner as it normally would, and to be 4x bigger than the preview, making simple selection operations almost impossible. Also, in Illustrator the shift key no longer constrains motion to right angles, and option dragging will display the double pointer, but will not copy as I drag.

Has anyone seen this kind of behavior before? I tried both the US Roman and US Extended (unicode) Input settings under the input tab in the International preference pane....

Hi,

I have similar problems with InDesign 4.0.2 (CS2) OS 10.4.4.

Some work and some don't. Did you experience this with 10.4.4?

I'm avoiding 10.4.5 because my printing speeds have dropped so drastically since 10.4.4 and I'm afraid to contemplate a further reduction.

Garrett

Hi, Fred.

I'll presume by "key commands" you mean function keys (F-keys) and keyboard shortcuts (aka keyboard combinations) in the specific applications you cite.

In general, this means there is a system-wide keyboard shortcut defined that supersedes a keyboard shortcut defined by the application. For example, with Photoshop, see the Adobe Support document "Keyboard shortcut for selecting highlights doesn't work (Photoshop CS, CS2 on Mac OS X v10.4)."

One would have to disable the conflicting System-wide keyboard shortcut in System Preferences > Keyboard & Mouse > Keyboard Shortcuts. This means that the System-wide keyboard shortcut you disable won't work at the System level, but should work in apps that have focus (are frontmost) and use the same keyboard shortcut.

Good luck!

😉 Dr. Smoke
Author: Troubleshooting Mac® OS X

Hi, Fred.

Glad it's sorted. Thanks for posting back and letting me know.

If you had mentioned Illustrator CS/CS2 in the text of your post, rather than placing that info in your Profile (not as obvious) I would have sent you to that document to begin with. 😉

Good luck!

😉 Dr. Smoke
Author: Troubleshooting Mac® OS X

Ah, nice catch, Doc. I'm a VERY experienced Illustrator user and was wracking my brain for what might be the cause but didn't think of that.

Also, there are Fkey commands that cannot be changed. Expose works on F10 and F11 and Dashboard on F12. You can turn these off but you can't turn off using the shift key with those numbers. Shift-F12 will load up Dashboard slowly. I don't know why anyone needs this or why it can't be disabled. Probably the last features necessary for Steve Jobs to claim over 200 new things in Tiger!

This was interesting too, from the link that Fred posted:

Solution 2: Select the standard U.S. (Roman) keyboard layout.


1. Choose System Preferences from the Apple menu.

2. Double-click International Settings.

3. Click the Input Menu tab.

4. Deselect U.S. Extended and then select U.S.

5. Close the International dialog box.


Background information

The U.S. Extended (Unicode) keyboard layout disables keyboard shortcuts in Illustrator CS and CS2 on Mac OS X v10.4. The Illustrator 12.0.1 update fixes this behavior for Illustrator CS2.

Thank you everyone for all your help - however I have done all of these things and my key commands still won't work.

Any suggestions, or do i just need to upgrade to CS2 and pray that solves my problems? 🙂

Adobe's web site says it is fixed with the latest CS2 update. But I've been using CS on Tiger for months now and haven't had this problem, I don't know why.

Apparently I have US Roman selected for Keyboard, why I don't know, but Adobe says the problem is with Unicode. Did you click US Extended off in system preferences?

But you can download a 30 day trial of CS2 to see if it works. I'm using it right now and it seems great, although I haven't done a lot with it yet. I heard tales of all the CS2 apps running slow but Illustrator CS2 is MUCH faster for me.

well, I wanted to add myself to the mix...
I have had CS2 for as long as it's been out and have NEVER had a problem like this until TODAY! right in the middle of a job no less. I have looked everywhere and it seems that lots of people have the problem, but no one has the solution. Anyone heard anything new in the last few days? I'm desperate to get this fixed.