11 Replies Latest reply: Mar 5, 2013 11:40 AM by Ralph Johns (UK) Branched to a new discussion.
jessie8901 Level 1 Level 1 (0 points)

How do i delete my credit card details?


iPod touch, iOS 4.3.3
  • laundry bleach Level 5 Level 5 (6,880 points)

    From where?

  • Ralph Johns (UK) Level 9 Level 9 (68,990 points)

    HI

     

    On my Mac it is in iTunes

    Login to your Account using the drop down at your Name on the top right when showing the Store.

    In here you have th choice to Edit the details.

     

    I am presuming (As I don't want to change mine) that you can remove the info as well as change it.

     

     


    9:51 PM      Tuesday; May 29, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • zhanklaa Level 1 Level 1 (15 points)

    There is no way to remove the credit card from your Apple ID (iTunes) account. An iTunes account advisor can remove the current card from your account, however you will not be able to purchase even free apps until you add a valid credit/debit card to your account.

     

    There is a way to create an account without a credit card, but it must be created that way. Here is the link on how to create an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card.

     

    http://support.apple.com/kb/HT2534

  • boobooboobooboo Level 3 Level 3 (870 points)

    That's incorrect. On your computer, open iTunes. Go to iTunes Store. In the upper right (under Search Store) click on your account (log in if your're not logged in.) Go to Account and then click Edit next to Payment Type.

     

    The last selection to the right is None. Select that and your credit card information is removed.

     

    You can also do this on iOS devices by going to Settings > Store > click on Apple ID.

  • Ralph Johns (UK) Level 9 Level 9 (68,990 points)

    Yes,

     

    I went a stage further than my earlier post

    Payment details

     

     


    8:44 PM      Thursday; May 31, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Desiree. S Level 1 Level 1 (0 points)

    On my itunes there's no 'none'

    any other ideas?

  • Ralph Johns (UK) Level 9 Level 9 (68,990 points)

    HI,

     

    I checked in iTunes version 11.0.2

    Screen Shot 2013-02-27 at 19.12.21.png

    Seems my Card has run out

     

    However I still have the NONE option.

     

    I had to launch iTunes

    I had to go to the Store on the Home Page

    I had to click on the word "Account" and then fill in my Password in the Pop up (my Apple ID was prefilled).

    I could then click Edit on the "Payment Information" line.

    That presented me with the Page I partly copied above.

     

    On the bottom of the Home Page is a Help column of items

    One of these is Support.

    Clicking that take you to this page in a browser http://www.apple.com/uk/support/itunes/

    There is a Menu and the bottom items in Contact Support.

    At the next page chose Contact iTune Store Support.

    After that follow the options for Managing Account until you are offered an email Button.

     

    The Support people should be able to sort out your account.

     

     

     

    3Sigcopy2.png
    7:24 PM      Wednesday; February 27, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • iGrantLee Level 1 Level 1 (0 points)

    What version of itunes do you have installed? I would suggest updating iTunes and then trying again.

  • Ralph Johns (UK) Level 9 Level 9 (68,990 points)

    Hi,

     

    My memory was suggesting that thee have been about two updates since the earlier Post I made hence  the leading comments about the latest version at the start on my last post.

     

     

    3Sigcopy2.png
    7:50 PM      Wednesday; February 27, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • IrishViper Level 1 Level 1 (0 points)

    I'm trying to delete my details,however when I open that page in itunes the None option is not there,the reason I'm trying to delete my details is because they are trying to take money from card for no reason whatsoever.

  • Ralph Johns (UK) Level 9 Level 9 (68,990 points)

    Hi,

     

    I would contact iTunes Support.

    See my post of the 27th Feb for the Link.

     

     

     

     

    3Sigcopy2.png
    7:40 PM      Tuesday; March 5, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously