Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost EFI boot paseord

hi.

when i update mac os 10.7.3 to 10.7.4 with internet , i stop download and turnof my macbook.

and when The next day I was turnon my mabook, After entering the password ُ startup, Few moments later mark apple goes. Instead it a circle appears that the middle of it a line.I tried to get into the environment Safe mood, but i cant.Then I tried to get into EFI environment. But since it was published some have password protection.
I published some of my work does not accept any password. Maybe I did not keep the password correctly. i backup my password with my Email or maybe apple id , but by me - but I do not know how can I find the EFI password. Now how do I solve this problem?
Meanwhile I'm living in Iran and here there is no authorized Apple reseller.
I hope I can help in solving this problem.

thank you

Navid

MacBook Pro, Mac OS X (10.7.3)

Posted on May 12, 2012 12:48 AM

Reply
25 replies

May 27, 2012 1:32 PM in response to Navid.c

Sorry you feel that way. The efi password capability is in place for those who are really worried about having their computers stolen. If it were so easy to change or remove what would be the point. It was your responsibility to keep track of the password. That's not apple's fault.


Apple should be able to remove it by obviously unpublished techniques. So that appears to be your only choice.

May 28, 2012 4:38 AM in response to Navid.c

Navid,


As I said at the outset, the EFI password reset is best handled by Apple. Contact Apple, explain your situation, and try to work with them to resolve this problem. Then, as X---X said, it you set a new EFI password, write it down some where that it will not get lost.


Start with: http://www.apple.com/contact customer support, and explain your problem, location and ask what you can do to get help.

lost EFI boot paseord

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.